Order Helpline +44 1934 751200
Biggest sale ever — up to 30% off, no code
Ask Omnitub
Type your question below for an instant answer — sizes, colours, delivery, installation, wastes, feet, anything. Most are answered in seconds. Still need us? We're right here on the phone, WhatsApp or email — just scroll down.
Type your question for an instant answer, drawn from real customer enquiries.
No matching FAQs yet — try different keywords, or scroll the full list below.
Two addresses, two different jobs — make sure you're heading to the right one.
Showroom · By appointment
Viewings: By appointment — book ahead.
What to expect: 1-on-1 viewings with someone who actually builds the tubs. Bring your room dimensions, installer’s spec, any colour samples you’d like matched. Free parking on-site, full range to sit in, and answers to every question on depth, layup, insulation and install.
Manufacturing · Click & Collect · Carrier collections
Collections: Mon–Fri 08:00–13:00.
Carrier collections: handled by our shipping carriers direct.
Please note: the workshop is not open for customer viewings or supplier cold calls. Heavy machinery + health-and-safety policies apply. For viewings, please book the Highbridge showroom. For supplier enquiries, email us first.
Common questions
WhatsApp. We answer in minutes during working hours and use it as our default channel for in-flight orders. Phone is the next-fastest, then email.
We’re always on. Call, WhatsApp or email any time — we’ll come back to you. The team’s based in Somerset and we read every message ourselves.
Yes — book a showroom viewing at Highbridge, Somerset. Viewings are 1-on-1 with someone who can answer every question about depth, layup, colour, insulation, and installation. Visit the booking page to pick a slot.
Omnitub is a British manufacturer. Every tub is hand-built in Somerset, UK — the workshop is in Lympsham and the showroom is in Highbridge. No outsourced moulds, no overseas manufacturing.
Yes — we ship to 220+ countries with live rates at checkout once you enter your delivery address — no need to email for a quote.
Your order number speeds things up massively. The current format is #Omnitub#### (soon to be just #####). You’ll find it in your order confirmation email or your Omnitub account. If you can’t find it, share your email or phone number and we’ll look it up.
Or send a message
The more you tell us up front, the faster we can come back with something useful. Required fields are marked with an asterisk.
Made in Somerset, shipped worldwide. UK mainland is free; international ships with live rates at checkout.
Despatched as soon as possible — delivered on the next available date.
Pick your preferred delivery date at checkout, at no extra cost.
Secure your tub now and tell us when you’re ready — ideal if your installer date isn’t confirmed.
Palletways kerbside delivery, inclusive of VAT. Choose your delivery date at checkout.
DHL and FedEx door-to-door worldwide. Live rates at checkout.
Never imported. Every Omnitub is hand-built in Somerset by our own craftsmen — from the Omnigel layup to the final coat. No outsourced moulds, no badge-engineering, no shortcuts.