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  • Handmade in Somerset with a 30 year warranty

  • Internal Soaking Depths from 600mm to 1200mm

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Omnitub

Knowledge base

Every question we get asked about our deep soaking baths, seated tubs, whirlpool baths and shower trays — answered in full. Drawn from real conversations with customers around the world: phone calls, video consultations, and emails. Use Ask Omnitub below to find what you need, or browse by topic.

159 answered questions 21 categories Drafted from real customer enquiries — calls, video calls, emails

Ask Omnitub

Type your question — we'll match it against our knowledge base of real customer enquiries from calls, video calls and emails.

    Omnitub Deep Bathtubs & Seated Bathtubs

    What sizes do Omnitubs come in, and how do I choose the right one?

    We make a wide range of sizes — from compact baths for smaller bathrooms right up to generous two-person designs — and because every Omnitub is handmade to order, we can also craft bespoke sizes if a standard one doesn't quite fit your space.

    The best way to choose is to start with your room and how you like to bathe:

    • Every product page lists the exact external dimensions, the internal soaking space and how many people the bath comfortably suits — so you can match it precisely to your bathroom.
    • Our Bath Finder helps you narrow the range down to the sizes that suit your space and needs in just a few clicks.
    • And remember an Omnitub is a true deep soaker, so even a compact size gives a deeper, more immersive soak than a standard bath of the same footprint.

    Pop your space and preferences into the Bath Finder, or check the dimensions on any product page — and if you'd like a size we don't list as standard, our bespoke service will make it to your exact measurements.

    How many people can fit in an Omnitub — do you make one and two-person baths?

    Yes — our range runs from comfortable single-person soakers right up to spacious two-person designs, so there's a size to suit how you like to bathe.

    Each product page tells you exactly how many people the bath comfortably suits, along with its internal dimensions, so you can picture the space precisely. As a general guide:

    • Our compact and standard sizes are perfect for one, with deep, full-body immersion.
    • Our wider, square and round designs comfortably take two.

    Because every Omnitub is a true deep soaker, even a one-person bath gives a wonderfully immersive soak — and our two-person tubs are genuinely roomy rather than a tight squeeze. If you'd like help finding the right size for one or two, our Bath Finder and each product page will point you straight to it.

    And of course, you're more than welcome to book a viewing at our Somerset showroom to see and sit in the baths for yourself — there's no better way to judge the space than to try it.

    How deep are Omnitub baths?

    Properly deep — that's the whole point. Our deep soaking baths have a generous 600mm depth, giving a full water depth of around 525mm once filled to the overflow line. That's far deeper than a typical bath, which usually holds only 300–400mm of water — so you can immerse yourself fully rather than lying in a shallow few inches.

    It's this depth that makes an Omnitub a true soaking bath: the water covers you for a warmer, more enveloping and genuinely relaxing soak. Our seated and Japanese-style tubs go deeper still, immersing you up to the shoulders while seated.

    The exact depth and full water level for each model are shown on its product page, so you can see precisely how deep your chosen Omnitub soaks.

    Do you make seated or Japanese-style soaking tubs?

    16×
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    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    Yes — alongside our traditional deep baths, we make a dedicated range of seated soaking tubs, inspired by the Japanese ofuro tradition of bathing upright in deep, hot water.

    Rather than lying back as you would in a conventional bath, you sit upright on a built-in seat, immersed right up to the shoulders — a deeper, more enveloping and space-efficient way to soak. Because you're seated, this style gives a wonderfully deep, full-body immersion in a smaller footprint than a traditional lie-down bath.

    Our seated range includes both single and two-person designs, and you'll find the internal depth, seat position and dimensions on each product page so you can choose the right one. And, as with every Omnitub, they're handmade to order in any colour — with bespoke sizes available too.

    How deep are the two-person seated tubs?

    Every seated tub in our standard range is built to a 1000mm internal depth, with the water sitting to a 925mm soak line — far deeper than a standard bath, and the same across every seated size, whether single or two-person. That depth is the whole point: you sit upright on the built-in seat with the water right up around your shoulders and chest, for a true Japanese-style soak rather than lying back; the larger two-person sizes simply give two people room to sit side by side. Our standard non-seated tubs are 600mm deep, and if you need something different we can make a bespoke tub to almost any depth. You'll find the exact dimensions for each size on its product page, and OmniSoak will tell you how much water any seated tub holds.

    Does the round tub have built-in seating?

    Yes — our round tub, the 1500 Circular Seated Tub, has a built-in seat. It features a generous 300mm continuous circular seat running all the way around the inside, so you can sit comfortably at any point around it — lovely for a relaxed soak, for hydrotherapy, or for sharing.

    It's a deeply immersive tub, too: 1500mm in diameter with a dramatic 1000mm internal depth, finished in a smooth matt surface and available in any colour to suit your space. Handmade to order in Somerset and insulated for excellent heat retention, it's equally at home in a private bathroom, a spa or a commercial wellness space.

    You'll find the full dimensions and seat layout on its product page — and as always, we can tailor it to your project.

    How much is the 1500 round seated soaking tub?

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    One of our most-asked questions
    From 100 real customer enquiries across calls, video calls and emails.

    Our 1500 round seated soaking tub is £3,295 in our standard white, or £3,645 in any colour from our full range. The colour is a single flat price whatever shade you choose — matched and run right through the Omnigel, not painted on — so a bold colour costs no more than a subtle one. You'll always find the current price, and can choose your finish, on its product page.

    Do you make extra-deep tubs, or ones with step-in entry?

    Yes — depth is what we're known for. Our standard deep soaking range gives a generous 600mm depth, and we also make even deeper tubs and plunge baths for those who want to be fully immersed — including designs with an internal step to make getting in and out easy on the deeper models.

    These deeper and step-entry tubs are popular for serious soaking, cold-plunge and ice-bath use, and you'll find them in our deep soaking and plunge collections. Each product page shows the depth and internal layout, so you can see exactly what suits you.

    And because everything is made to order, we can craft a bespoke depth or a step-entry design around your needs — just tell us what you're after.

    Can I shower over an Omnitub, or use it as a shower bath?

    Yes — many people use their Omnitub as a shower bath, and we have a dedicated Deep Shower Baths range designed for exactly that. These combine the depth of a proper soaking bath with a shape and base that work well for showering over, so you get the best of both in one.

    The non-slip base gives you secure footing when showering standing up, and you can pair the bath with a screen to keep things neat. If you'd like a shower over your bath, browse our Deep Shower Baths collection, or check the shape and internal space on any product page to see what suits — and our bespoke service can tailor a shower-bath to your space too.

    Is the bottom of an Omnitub flat, or does it slope?

    Our deep soaking baths have a flat, level base, so you've got secure, comfortable footing to stand in and step out of — and it's naturally non-slip for confidence underfoot. That flat base is also part of what lets many of our baths double as a shower bath.

    Some designs include a gently contoured or reclined backrest for lying back and relaxing, while still keeping that flat standing area in the base. The exact internal profile for each model is shown on its product page, so you can see precisely how it's shaped before you choose.

    And if you'd like a particular internal shape — flat throughout, or with a specific recline — our bespoke service can tailor it to you.

    How much water does an Omnitub hold, and does it use more than a normal bath?

    10×
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    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Because an Omnitub is a deep soaking bath, it holds more water than a shallow standard bath of the same footprint — that depth is exactly what gives you a full, immersive soak. The precise capacity varies by model and is listed on each product page, so you can see the figure for your chosen size.

    It's worth remembering that you only fill it to suit you: thanks to the depth, even a comfortable soak covers far more of you than a standard bath ever would, so many people find they run it less often but enjoy it far more. And our OmniSoak calculator shows you exactly how a given size fills — including the hot and cold split for your perfect temperature — so there are no surprises on water or running cost.

    If you'd like the exact capacity for a particular tub, it's right there on its product page, and OmniSoak will do the rest.

    Do you make ice baths or cold plunge tubs?

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    Asked by customers
    From 17 real customer enquiries across calls, video calls and emails.

    Yes — our deep soaking tubs are ideal for cold-water use, and we have a dedicated range of plunge and ice baths for exactly this. The same deep, immersive design that's wonderful for a hot soak works beautifully for cold therapy, letting you immerse fully for a proper plunge.

    For cold and outdoor use we'd recommend our insulation upgrade, which helps hold a more stable temperature — and because every Omnitub is handmade to order, you can have your plunge or ice bath in any size and any colour, including fully bespoke dimensions for a home gym, studio or commercial setup.

    You'll find our plunge and ice baths in their own collections on the site, and if you have a specific cold-therapy setup in mind, just send your measurements and we'll guide you through a bespoke build.

    Omnitub Whirlpool Baths

    What Whirlpool System Options Are Available?

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    One of our most-asked questions
    From 121 real customer enquiries across calls, video calls and emails.

    Short answer — every whirlpool system Omnitub manufactures is fully bespoke. Jet location, lighting position, control placement, pump type, and heater inclusion are all tailored to your exact requirements.

    What can be customised: • Jet location — specify positions, or ask us to design a pattern after you've ordered • Lighting — LED positions and quantity set to your preference • Control panel placement — wherever suits your installation • Diverter switch location — if you're running multiple jet zones • Suction pump specification • Air blower — standard or heated • Water jet pumps — single or multiple, sized to the jet count • Jet fill location — if you'd like the tub to fill through the jets rather than a conventional tap • Tub height — adjusted to accommodate pipework, pumps, and access requirements

    The air blower can be specified as standard (room-temperature air) or heated. Heated air blowers warm the air before it reaches the jets — particularly useful if you're planning long soak sessions or live somewhere cold.

    All whirlpool systems are built by hand here in Somerset. Once you've ordered, we'll design the jet pattern and component layout to suit your tub dimensions, your bathroom layout, and how you've described wanting to use the bath.

    This is a completely custom system — there are no off-the-shelf configurations. If you'd like jets in a specific position, or a particular control arrangement, we'll build it that way.

    Send us a sketch of your bathroom layout, or describe how you'd like to use the whirlpool system, and we'll specify the components and positions before we start the build. WhatsApp, phone, or email — whichever suits you.

    What Power Supply Does the Whirlpool System Need?

    Short answer — a single 13-amp fused spur or switched connection, positioned within reach of the bath using the network cable supplied with the system.

    Every Omnitub whirlpool system has one power connector. The pump and control unit connect to a single fuse box — part of the system we supply — which then feeds through to one power inlet in or near the bathroom.

    Electrical specification: • 13-amp fused spur or switched outlet • Positioned within cable reach of the bath (network cable supplied with the system) • Must comply with BS 7671 (IET Wiring Regulations) for bathroom electrical zones • Typically installed just outside the bathroom or within Zone 3 if space allows

    The fuse box we supply integrates the pump, controller, and power inlet into a single managed unit. Your electrician creates a fused spur from the ring main and connects it to the inlet point using the cable provided.

    Most installations position the spur just outside the bathroom door or in an adjoining cupboard — wherever meets Building Regulations Part P and the 17th Edition wiring rules for wet areas. Your electrician will confirm the compliant location during first fix.

    If you're working with an electrician unfamiliar with whirlpool baths, send us their contact details via WhatsApp, phone, or email and we'll talk them through the specification before installation begins.

    Omnitub Shower Trays

    What are Omnitub shower trays made from?

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    One of our most-asked questions
    From 215 real customer enquiries across calls, video calls and emails.

    Our shower trays are made from exactly the same material as our baths — our proprietary Omnigel built-up system, handmade here in Britain. It's a multi-layer construction with a hard-wearing, hand-polished surface over a strong, rigid structural body, giving you a tray that's beautifully finished, genuinely durable and built to last.

    Because it's the same Omnigel system, your tray shares all the advantages of an Omnitub bath: it can be made in any colour — with the colour running all the way through the material rather than sitting on the surface — it has a non-slip surface as standard, and it's covered by our 30-year warranty.

    The result is a shower tray that looks immaculate, feels reassuringly solid underfoot, and is made to perform for decades. And if you'd like it to match your bath or your wider bathroom scheme, just let us know — we make them in any colour you like.

    How is an Omnitub shower tray installed?

    You've got real flexibility, and it's a straightforward job for any competent bathroom fitter. Every Omnitub shower tray comes with a complimentary feet fitting kit, so your installer can choose exactly how to set it: stand it on the adjustable feet for a raised installation, or fit it flush to the floor for a sleek, level finish.

    If you're fitting it flush, the tray simply needs to sit on a solid, even base that fully supports it underneath — bedded onto a suitable, fully-supporting base so it feels rock-solid underfoot with no movement or flex. Whichever way you go, the tray takes any standard shower waste, so connecting and sealing it is simple and seamless.

    Our trays are also wonderfully slim — just 45mm — which keeps the step-in low and the finish neat, and the exact height and dimensions for each size are shown on its product page. If your fitter would like the measurements or waste details in advance, just ask and we'll send them straight over.

    How tall is an Omnitub shower tray?

    Our shower trays are slim and low-profile — just 45mm tall — which gives a sleek, modern look and a nice low step-in. The exact height for each size is always shown on its product page, so you can check it precisely for your installation.

    Because every tray comes with a feet fitting kit, you also have a choice: fit it flush to the floor to keep that low profile, or raise it up on the adjustable feet if your installation needs the extra height for pipework underneath. Either way, you stay in control of the finished height.

    If you'd like the precise dimensions for a particular tray to plan your space, just ask and we'll send them over.

    Can I have a coloured shower tray, or match it to my bath?

    5×
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    Asked by customers
    From 5 real customer enquiries across calls, video calls and emails.

    Absolutely — and it's one of the things that sets Omnitub apart. Your shower tray can be made in any colour you like, in exactly the same way as our baths, so you can match it perfectly to your Omnitub, your bathroom scheme, or a specific colour reference such as a RAL shade.

    Because it's made from exactly the same Omnigel material as your bath — not a different product finished to look similar — the colour and finish match precisely, with no risk of it looking even slightly off. The colour runs all the way through the Omnigel rather than sitting on the surface, so it stays true and even — it won't flake, fade or wear away, and it carries the same non-slip surface and 30-year warranty as every Omnitub product. A colour-matched bath and tray together create a beautifully cohesive, head-to-toe finish that you simply won't find anywhere else.

    Just tell us the colour or reference you're after and we'll make your tray to match. If you'd like to explore the options, our colour studio on each product page is the perfect place to start.

    Do you send out colour samples for shower trays?

    We don't send physical finish samples of the trays themselves — but every Omnitub shower tray can be colour-matched to any standard reference across the full RAL and BS 4800 ranges, and the colour runs right through the material, so what you pick is exactly what you get. The easiest way to settle on a shade is to view it on a RAL or BS colour fan (most decorators' merchants stock them) or use the colour selector on the tray's product page. If you'd like us to match a specific paint colour exactly — say a Farrow & Ball or Dulux shade — the most accurate way is to send us the printed colour card or a small sample pot, and we'll match our finish to it.

    What waste does an Omnitub shower tray use, and what finishes can I choose?

    8×
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    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    An Omnitub shower tray takes a standard shower waste, so any standard waste will fit. The waste isn't included with the tray, so it's ordered separately — you're welcome to source your own, but we'd always recommend one of ours, as it's then guaranteed to fit perfectly and finished to match.

    Our wastes come in a range of premium finishes — Chrome, Stainless Steel, Brushed Brass, Brushed Black and Matt Black. And this is where it gets exciting: your waste can also be fully colour-matched to any RAL or BS 4800 shade through our Omnitone colour-matched waste service — something nobody else does — so it blends seamlessly with your tray, tub or wider scheme for a true head-to-toe finish.

    Just let us know the finish or colour you'd like and we'll take care of the rest.

    Can I get a shower tray in a custom or bespoke size?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    Yes — because every Omnitub tray is handmade rather than mass-moulded, we can make them to bespoke sizes to suit your space. So if a standard size doesn't quite fit your alcove, wet area or layout, we can craft a tray built around your exact dimensions.

    It's ideal for awkward or non-standard bathrooms, period properties, or a fully tailored design — and your bespoke tray comes with all the same advantages as our standard range: any colour, the non-slip Omnigel surface, and the 30-year warranty.

    Just get in touch with your measurements and what you have in mind, and we'll guide you through your bespoke options.

    Omnitub Material & Build

    What is an Omnitub made from?

    Every Omnitub is handmade in Britain from Omnigel — our own proprietary built-up material system, developed specifically for deep, comfortable soaking baths that last a lifetime.

    Rather than being formed in one thin layer like a standard acrylic or pressed-steel bath, an Omnitub is built up through multiple bonded layers: a hard-wearing, hand-polished surface over a strong, rigid structural body. It's a 7-layer built-up system as standard — and up to 13 layers with our insulation upgrade — and that construction is what gives an Omnitub its standout qualities:

    • Warm to the touch, and excellent at holding the heat of your soak
    • Strong and rigid underfoot, yet a fraction of the weight of cast iron or stone
    • Colour right through the material — never a surface coating — so it won't chip or wear away to reveal anything beneath
    • Backed by our 30-year warranty

    You can see the full story of how Omnigel is built up, layer by layer, on our Omnigel page — and whatever size or colour you choose, it's made from exactly the same premium material throughout.

    Why do Omnitubs cost more than a standard bath?

    15×
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    Asked by customers
    From 15 real customer enquiries across calls, video calls and emails.

    Because they're a fundamentally different thing. A standard high-street bath is mass-produced overseas in a single thin layer of acrylic or pressed steel. Every Omnitub is handmade to order in Britain from our built-up Omnigel system — and that shows in how it feels, performs and lasts.

    For your investment you get:

    • A genuinely deep, warm, heat-holding soak rather than a shallow lie-down
    • A solid, rigid bath that won't flex — in any colour, with the colour running all the way through
    • A surface that's repairable, not disposable
    • Made to order in your exact size, even fully bespoke
    • Our 30-year guarantee, the longest in the industry

    You're also buying direct from the makers, so there's no retailer mark-up in the price. An Omnitub isn't the cheapest bath you can buy — it's the one you buy once, made properly, to last a lifetime. For most of our customers, that's exactly why it's worth it.

    How is an Omnitub different from a standard acrylic or steel bath?

    14×
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    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    In almost every way that matters for a real soak. A standard acrylic or pressed-steel bath is formed in a single thin layer, which is why they can feel cold, flex underfoot and lose heat quickly. An Omnitub is built up from our Omnigel system instead, and that changes the whole experience:

    • Warmth — warm to the touch and far better at holding the heat of your soak.
    • Depth — true deep-soaking proportions, designed for full immersion rather than a shallow lie-down.
    • Strength — rigid and solid underfoot, with none of the flex of thin acrylic, yet a fraction of the weight of cast iron or stone.
    • Safety — a naturally non-slip surface as standard, for confident, secure footing.
    • Colour — made in any colour, running all the way through the material, never a surface coating.
    • Longevity — repairable rather than disposable, and backed by our 30-year warranty.

    It's the difference between a bath you fit because every bathroom has one, and a bath you choose because the soak itself is the point.

    Is an Omnitub rigid and strong, or does it flex like a standard bath?

    17×
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    Asked by customers
    From 17 real customer enquiries across calls, video calls and emails.

    It's genuinely rigid and solid. A common misconception is that because an Omnitub is light, it might feel flimsy — but the opposite is true. Its built-up structural body gives it real strength and rigidity, so it stays firm and stable underfoot, with none of the flex or "give" you often feel in a thin acrylic bath.

    That solidity is a big part of the deep-soaking experience: the bath feels reassuringly substantial, holds its shape, and comfortably takes the weight of a full bath of water and a bather. It's light to carry and handle, yet strong where it counts — the best of both.

    It comes down to the way the Omnigel system is built up in layers rather than formed in a single thin skin — and, like every Omnitub, it's backed by our 30-year warranty.

    Is an Omnitub hygienic — is the surface non-porous?

    10×
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    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes. The hand-polished Omnigel surface is smooth and non-porous, so it doesn't soak up water, dirt or bacteria the way a more porous material can. That makes an Omnitub naturally hygienic and genuinely easy to keep clean — a quick wipe with warm water and a soft cloth is usually all it takes (our care guidance covers the simple do's and don'ts).

    Because the colour runs all the way through the Omnigel and the surface is sealed and hard-wearing, it stays smooth and easy to clean for the life of the bath — there's nothing to flake or wear away that could trap grime.

    It's part of why an Omnitub is made for years of everyday use: beautiful, durable and effortless to look after.

    Is the tub finish polished or matte?

    16×
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    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    Every Omnitub is finished by hand. Our standard hand-polished finish is widely regarded as a step above an ordinary gloss — a smooth, deep, clear surface with a refined sheen that sprayed finishes can't match, and it comes as standard on every tub, in any colour. If you'd prefer a softer, matt look, that's available on our 1500 round soaking tub. (Our colour renders can look a little shinier on screen than the real hand-polished surface.)

    Can I add extra insulation to my Omnitub?

    Yes — we offer an insulation upgrade on any Omnitub. It builds the tub up from our standard 7-layer system to as many as 13 layers, adding dedicated insulation that boosts the bath's natural ability to hold heat.

    An Omnitub already retains warmth far better than a standard steel or acrylic bath, so the upgrade is about taking that even further. It's especially worth considering for:

    • Long, leisurely soaks where you want the water to stay warmer for longer
    • Outdoor installations exposed to cooler air
    • Commercial settings such as spas and hotels
    • Cold-water uses like plunge pools, where temperature stability matters

    Just let us know if you'd like the insulation upgrade when you order and we'll add it to your specification. If you're not sure whether it's right for your installation, tell us how and where you'll be using your Omnitub and we'll point you the right way.

    Will the insulation upgrade help reduce my running costs?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    It can certainly help. Because the insulation upgrade improves how well your Omnitub holds heat, the water stays warmer for longer — which means less topping up with hot water during a long soak, and a warmer bath from the same fill. Over time, and especially with frequent or lengthy soaks, that can make a real difference to both comfort and running costs.

    It's particularly worthwhile for outdoor baths, cold-plunge use and commercial settings, where holding temperature matters most. We can't put an exact figure on the saving — it depends entirely on how you use your bath — but you'll feel the benefit every time the water stays hot longer without reaching for the tap.

    Is an Omnitub suitable for everyday use?

    10×
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    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Absolutely — an Omnitub is built for a lifetime of daily use, not just the occasional soak. The hand-polished Omnigel surface is hard-wearing and easy to keep clean, and the whole bath is made to last — which is exactly why we back every one with our 30-year guarantee.

    It holds heat beautifully for everyday baths, it's naturally non-slip underfoot for confident daily use, and because the colour runs all the way through, it keeps its looks year after year rather than wearing or fading. Many of our baths are also used in busy commercial and hospitality settings — far heavier use than a home bathroom — so family use is very much within its stride.

    With nothing more than simple everyday care, your Omnitub is made to be used and enjoyed every single day.

    How much does an Omnitub weigh?

    11×
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    Asked by customers
    From 11 real customer enquiries across calls, video calls and emails.

    An Omnitub is remarkably light — typically only a fraction of the weight of a traditional cast-iron or stone bath of the same size. The exact weight depends on the model, and it's listed clearly on every product page, so you can check the precise figure for your chosen tub before you order.

    That lightness is one of its quiet advantages: it makes the bath far easier to carry, manoeuvre through the house and position during installation — most can be handled comfortably by two people. Yet despite being light to handle, the built-up structure stays strong and rigid, so you never trade strength for that ease.

    You'll find the weight for each size right on its product page, so everything you need to plan the move is there before you order.

    Do you sell second-quality or imperfect baths at a discount?

    10×
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    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes — we have a dedicated Seconds collection (you'll find it in our main menu), and it's a great way to own a handmade Omnitub for less. Here's exactly how it works:

    • Cosmetic only, never structural. A second only ever has a minor cosmetic imperfection — a slight surface streak, a small repaired area or a few pin-holes, for example. We never sell anything with structural damage; the bath itself is every bit as strong and sound as a first-quality Omnitub.
    • You see exactly what you're getting. Each one is an individual tub, listed with its size, colour and a short video showing its specific imperfection — so there are no surprises. Some are simply ex-stock pieces with nothing wrong at all.
    • Immediate dispatch only. Seconds are sold for immediate dispatch, so the usual holding and delayed-dispatch options don't apply — once you buy one, it's on its way.
    • One-offs. Each is a single, one-of-a-kind tub, so once it's gone, it's gone.

    Have a browse of the Seconds collection in the menu to see what's currently available — everything you need, including the video for each tub, is right there on the listing.

    Omnitub Colours & Customisation

    Is the colour painted on, or does it go all the way through? Will it fade or chip?

    The colour is permanent — it's part of the material itself, not a finish applied on top. Every coloured Omnitub has the colour running right through the Omnigel surface, so there's nothing to chip, peel or wear off.

    • It won't fade — the colour is locked into the gel, not a paint or coating sitting on the surface.
    • It can't chip through to a different colour underneath — the colour is the surface.
    • It's matched to your exact specification — a BS 4800 or RAL code, a Pantone reference, or a physical sample (a tile, a piece of trim, anything you send us).

    Because the colour is built in rather than sprayed on, a coloured Omnitub carries the same lifetime durability as a white one — made to last a lifetime, never painted on.

    What colours can I choose from — can you match any colour?

    You're not limited to a fixed palette — your Omnitub is made to order in the colour you specify. We match to:

    • a BS 4800 code
    • a RAL reference (including metallic-look colours such as a copper RAL)
    • a Pantone reference
    • or a physical sample you send us — a tile, a piece of trim, a fabric swatch, anything carrying the colour you want

    The colour runs right through the Omnigel surface (never painted on), so whatever you choose is permanent and carries the same lifetime durability as a white tub.

    A coloured tub is made to order, with a 14 working day production lead time before dispatch — and if it suits your project better, we can hold it and deliver to a later date.

    One thing to be clear on: we colour-match to a code or a sample, including metallic-look shades like copper. We don't make baths in actual metal — a 'copper' Omnitub means a copper-coloured Omnigel finish, not a copper bath.

    How do I choose my colour — and can I see it before I order?

    Choosing your colour is beautifully simple. Every coloured Omnitub is made to a RAL reference — the colour system used right across the design, architecture and decorating world. You can view the entire RAL range on a fan deck, online, or at any paint merchant, and see your exact shade in its true form before you decide. (We also work to BS 4800 references.)

    Once you've chosen your RAL code, that is precisely the colour your tub is made in — matched exactly and carried right through the Omnigel, so it stays true and consistent across the whole piece, for life.

    Because RAL is a published, universally recognised reference, the shade you view is the shade you receive — wherever you are in the world. There's no waiting on a sample in the post to make your decision.

    Looking for a colour beyond these ranges? We'd be glad to match it — simply send us the sample you'd like us to work from (a paint chip, a tile, a piece of trim) and we'll match your tub to it directly.

    Is every Omnitub available in colour, or only certain products?

    Every product in the Omnitub range can be made in colour — deep soaking baths, seated tubs, shower trays, basins and bath panels alike. Whatever you're choosing, colour is yours to specify.

    On each product page you'll find a selection of ready-to-choose shades, alongside a Custom Colour option for matching to any RAL reference or a sample you send us. Whichever route you take, the colour is made to order and run right through the Omnigel.

    And white is always there as standard, beautifully finished by hand — so the choice is entirely yours.

    Do some colours cost more than others?

    No — every colour is the same price. Whether you choose a soft neutral, a deep dramatic shade, a metallic-look tone, or a custom colour matched from your own sample, the colour price is exactly the same. There's no premium for bolder, darker or bespoke-matched shades.

    So you're free to choose purely on what you love rather than on what it costs — the colour that's right for your room is the same price as any other.

    Does a coloured Omnitub cost more than a white one, and how does delivery work?

    Colour is a fixed addition to the white price, shown on the product page as you select it:

    • Baths, shower trays and basins: +£350
    • Bath panels: +£300

    Your colour is made to a RAL reference (or matched from a sample for shades outside the standard ranges) and carried right through the Omnigel, so it's permanent and consistent for life.

    Delivery works exactly as it does for a white Omnitub — you simply add 14 working days for the colour to be made. At checkout you can:

    • choose any delivery date that suits you, now or in the future, at no extra cost; or
    • place your order on hold and confirm your delivery date later, when you're ready.

    You're never tied to a fixed timescale — order whenever you like and take delivery exactly when it suits your project. The only difference from a white tub is the 14 working days we need to create your colour.

    Do you ship colour-matched Omnitubs internationally?

    19×
    asked
    Asked by customers
    From 19 real customer enquiries across calls, video calls and emails.

    Yes — we ship coloured Omnitubs worldwide, to over 220 countries. Your colour is made to order exactly as it is for a UK order, so you simply allow the production time before dispatch, and live shipping rates for your country are shown at checkout. Wherever you are, your colour is matched to your RAL reference or sample and run right through the Omnigel — the same quality, delivered to your door.

    Will the colour fade or change over time — even outdoors or in full sun?

    You can choose your colour with complete confidence — it's made to last as long as the tub itself.

    Because the colour is part of the Omnigel surface rather than a paint or coating applied on top, there's nothing sitting on the surface for sunlight to bleach or wear away. It won't fade, chalk or yellow with the years — the shade you choose is the shade you'll enjoy for a lifetime, every bit as rich indoors as it is in full sun.

    And if your Omnitub is destined for an outdoor space — a garden room, poolside, or a cold-plunge — or for a busy commercial setting, we'd always recommend adding the insulation upgrade. It has nothing to do with the colour; it simply helps your tub perform at its very best wherever it's working hardest.

    Can I match my Omnitub to my existing bathroom — my tiles, walls or colour scheme?

    Absolutely — that's exactly what our colour service is for. If you already have a scheme you love, we'll match your Omnitub to it beautifully.

    Match it whichever way is easiest for you:

    • give us the RAL reference for the shade you're working to, or
    • send us a physical sample of the colour you'd like matched — a spare tile, a piece of trim, a paint chip, a fabric swatch, anything that carries the colour.

    We'll match your tub to it precisely and run that colour right through the Omnigel, so it sits naturally alongside everything else in the room and stays true for a lifetime. It's one of the loveliest ways to make a bathroom feel complete — a tub that belongs to the space rather than sitting apart from it.

    Can you match a specific paint-brand colour, like Farrow & Ball or Dulux?

    Yes, very often we can. Our colour service works to the RAL system as standard, but we know plenty of people fall for a particular shade from a paint brand like Farrow & Ball or Dulux — and we're glad to match those too.

    The surest way is to send us a physical sample of the colour you'd like — a painted card, a sample pot brushed onto card, or anything carrying the exact shade — and we'll match your Omnitub to it directly. If you only have the colour's name or reference, share it with us and we'll let you know whether we can match it precisely or get beautifully close.

    Either way, the colour is matched by hand and run right through the Omnigel, so the shade you love becomes a permanent part of your tub.

    How accurate is the colour match?

    Extremely. Give us a RAL reference and we match it precisely — RAL is a defined, universal standard, so the colour is exact. When we're matching to a physical sample you send — a tile, a paint chip, a piece of trim — we match it by hand to be as faithful as possible; for the occasional shade that sits between standard references we'll get beautifully close, and we'll always let you know beforehand. The match is then run right through the Omnigel, so it stays true for life.

    Will the colour I receive match what I see on my screen?

    18×
    asked
    Asked by customers
    From 18 real customer enquiries across calls, video calls and emails.

    It's a really good question, and an important one — because screens can be a little misleading. Every monitor, phone and tablet renders colour slightly differently, so an on-screen swatch is best treated as a helpful guide rather than an exact preview.

    Happily, your Omnitub is never matched to a screen image — it's matched to a physical, universal reference. So for complete peace of mind:

    • view your shade on a RAL fan deck (online, at any paint merchant, or in a colour fan) to see its true form in your own light, or
    • send us a physical sample and we'll match to that directly.

    Whichever you choose, the colour you confirm is the colour we make — matched precisely and run right through the Omnigel. That way there are no surprises: what you sign off is exactly what arrives.

    I'm not sure which colour to choose — can you help me decide?

    14×
    asked
    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    Of course — choosing a colour should be a pleasure, not a worry, and we're always happy to help you get it right.

    A few things make the decision easy:

    • View your shortlisted shades on a RAL fan deck in your own bathroom light — colours can look quite different in daylight versus evening, and seeing them in the actual room is the surest guide.
    • Think about the feeling you're after — a soft, calming neutral, a deep dramatic tone, or a colour drawn from something you already love in the space.
    • For a second opinion, just call us or message on WhatsApp — we talk colour with customers every day and we're glad to share what works beautifully.

    And remember, you can always send us a physical sample to match — so if there's a shade you adore from elsewhere, we can bring it to life in your Omnitub.

    Is the colour a gloss or matt finish — can I choose the sheen?

    16×
    asked
    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    Every Omnitub is finished by hand. Our hand-polished finish is widely regarded across the industry as a step above a standard gloss finish — for a depth and clarity of surface that sprayed finishes simply can't match. It's what gives an Omnitub its quiet, considered luxury, and it comes as standard on every tub, in any colour.

    If you'd prefer a softer, matt finish, we offer it on a select few designs:

    • our 1500 round soaking tub, finished in matt, and
    • our 1100 × 700, available in either the hand-polished finish or matt.

    And for a bespoke commission, we can create your tub in a matt finish too — just let us know when you enquire.

    If you've your heart set on a matt option and can't yet see it listed, simply get in touch and we'll be delighted to arrange it for you.

    Can I have a metallic or special-effect finish?

    9×
    asked
    Asked by customers
    From 9 real customer enquiries across calls, video calls and emails.

    Our colour range covers both solid shades and metallic-look shades — so if you're drawn to something with the warmth of a copper, gold or pewter tone, we can match it as part of our standard RAL colour service, run right through the Omnigel and finished by hand.

    What we don't offer — and this is a considered choice — are special-effect finishes such as pearlescent, sparkle or metallic-flake, or reflective metal plating. We prefer to do our established colour range exceptionally well: rich, true, hand-polished solid and metallic-look shades built to last a lifetime, rather than novelty effects.

    If you have a particular shade in mind, send us the RAL reference or a sample and we'll let you know straightaway whether it's one we can achieve.

    Can I have one colour inside and a different colour outside — a two-tone look?

    Your Omnitub is finished in a single, cohesive colour across every surface you see and touch — the inside walls and the flange that frames the top. It's one beautiful colour from edge to edge, and that seamless finish is a big part of what makes a coloured tub feel so considered.

    The outer body of the tub isn't on display — it sits against your wall or floor, or tucks neatly behind a bath panel — so it's left in its natural form rather than coloured.

    If a two-tone effect is what you're after, the bath panel is where to have fun with it. The panel is a separate piece, so you can have it in the very same colour as your tub for one flowing finish, or in a complementary contrasting shade to frame the tub and draw your whole room together. Simply tell us your tub colour and your panel colour when you order, and we'll make them to match — or to beautifully contrast (a coloured panel is +£300).

    Is a white Omnitub the same quality and finish as a coloured one?

    Absolutely — white is every bit as considered as any colour. A white Omnitub is made from the very same Omnigel and given the very same hand-polished finish; white is simply our standard shade, never a lesser one.

    Whichever you choose, you receive the same handmade tub, the same depth of finish and the same lifetime of durability — the only difference is the shade itself. Many people love white for its timeless, gallery-clean look; others reach for colour to make a statement. Both are finished to exactly the same exceptional standard.

    Does choosing a colour affect the guarantee?

    Not in the slightest — a coloured Omnitub is covered by exactly the same guarantee as a white one. Choosing a colour changes nothing about how your tub is made or how well it lasts.

    In fact, because the colour is part of the Omnigel itself rather than a finish applied on top, there's no separate coating that could chip, peel or fade and let it down over time — your colour is as durable as the tub it's part of.

    Every Omnitub is handmade in Somerset and built to last a lifetime, and your colour is built to last every bit as long.

    How do I care for and clean a coloured Omnitub — is it any different from a white one?

    Caring for your coloured Omnitub is wonderfully simple — and exactly the same as caring for a white one. Because the colour is part of the Omnigel surface rather than a finish sitting on top, there's nothing extra to protect and no special colour care to think about.

    For everyday cleaning, a soft cloth with a little warm water — or a gentle, non-abrasive bathroom cleaner — is all you need to keep the surface looking its best.

    A couple of kind habits will keep it gleaming for years to come:

    • Avoid abrasive scourers, scouring pads or gritty cream cleaners, which can dull any smooth surface over time.
    • Steer clear of harsh solvents and acetone-based products.

    That's genuinely all there is to it. A quick wipe after use and a little everyday care, and your Omnitub — colour and all — will look as good as new for a lifetime.

    If my coloured tub gets scratched or damaged, can it be repaired?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    Yes — and happily, surface marks are rarely cause for concern. Because the colour runs right through the Omnigel rather than sitting on top, a light scratch doesn't reveal a different colour beneath, so it's far less noticeable than it would be on a coated or painted surface to begin with.

    For minor marks, a gentle buff is often all it takes to bring the surface back to its best. For anything deeper, simply order a repair kit from us and you can restore the finish at home — how much is needed just depends on the depth of the scratch.

    Either way, your tub can be brought back to looking its best, and we're always happy to advise on the right approach if you're unsure — just get in touch.

    Can I change my colour after I've placed my order?

    15×
    asked
    Asked by customers
    From 15 real customer enquiries across calls, video calls and emails.

    Of course — just let us know as soon as you can, and we'll happily sort it.

    Because a coloured Omnitub is made to order, there's a window after you order — before we begin crafting it — where changing your mind is no trouble at all. Drop us a message by phone, WhatsApp or email with your new RAL reference or sample, and we'll update it for you.

    Once a tub is in production its colour becomes part of the piece, so it can't be changed at that stage — if you're still deciding, a quick message to check where your order is in the process is always worth it. We're glad to help.

    Omnitub Overflows

    Does my Omnitub come with an overflow, and is it pre-drilled?

    Your Omnitub isn't pre-drilled for an overflow as standard — and that's by design. We leave the overflow uncut so you and your fitter have complete freedom to position it on whichever side best suits your taps, waste run and the wall it sits against, so a last-minute change of layout never leaves you with a hole in the wrong place.

    Drilling it is a simple job for any fitter: the standard overflow is a clean 52mm bore, cut with a diamond core drill and set to the height that gives your full water level — our fitting guide shows exactly where. If you'd prefer, we're happy to pre-drill it for you in your chosen position as a chargeable option at checkout.

    The overflow fitting itself is ordered separately from the tub, so you can choose the finish or colour to suit — including a full colour-match to any shade through our Omnitone service. Just let us know what you'd like and we'll guide you.

    Prefer it ready to fit? Our in-studio team can drill the overflow for you to your chosen position for £75 — finished, signed off, and the full spec emailed to you before it ships.

    Does having an overflow limit how deep I can fill the bath?

    Not in the way people often fear. An overflow does set your maximum water level — that's its job, to stop the bath overfilling — but because every Omnitub is a true deep soaking bath, that level is set generously high for a deep, immersive soak, far deeper than a standard bath.

    Because the overflow is drilled to suit you rather than pre-set, you decide your water level. Our drilling and fitting guide — included with your tub's documents — gives the exact recommended height for each range: positioned down from the top so it clears the flange and delivers the correct full water level. Follow that line and you'll get a beautifully deep bath with no risk of overfilling.

    For the deepest soak of all, the guide also covers filling through the overflow itself, which makes the very most of your Omnitub's depth. Everything you need to set your perfect water level is laid out in the guide — and we're here if you'd ever like a hand.

    Do I have to have an overflow at all?

    16×
    asked
    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    No — an overflow is completely optional on an Omnitub. Because we don't pre-cut one, you're free to leave it off entirely if you prefer, for a cleaner, uninterrupted look to the bath.

    It's a popular choice if you're filling from the taps and don't need an overflow, or you simply want the most minimal finish. In that case you'd pair it with one of our wastes designed for use without an overflow, so everything works perfectly together. If you'd like the reassurance of an overflow, you can of course add one wherever suits — the choice is entirely yours.

    Our waste and overflow options make it clear which sets are designed with or without an overflow, so you can pick the right combination for how you like to fill and use your bath.

    Will the overflow fitting sit flush, or stand proud of the outside of the bath?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    It depends on your range, and our fitting guide sets it out clearly so there are no surprises:

    • Standard 600 range — the fitting tucks into the built-up footprint and sits completely flush on any side you choose, with nothing standing proud of the outer face.
    • Sheer range — on the wide 100mm side (side A) it sits flush; on the other sides it stands slightly proud, so choose side A if a flush finish matters to you.
    • Seated tubs — the seat leaves no room to tuck the fitting away, so the overflow stands slightly proud whichever side you choose.

    Where you can drill the overflow is the same on every tub — it's only whether the fitting finishes flush or slightly proud that varies. Our drilling and fitting guide shows exactly what to expect for your range, so you can plan the neatest result for your installation.

    And if you'd like us to drill the overflow for you rather than doing it on site, our in-studio team will do it for £75 — to your chosen side, signed off and the spec emailed over.

    Omnitub Waste Holes

    Which waste do I need for my Omnitub?

    Choosing the right waste is simple, and we make a range to suit every setup. The main thing to decide is how you'd like to fill and empty your bath:

    • A pop-up / push (click-clack) waste — the most popular choice: a neat, push-to-open plug operated by hand or foot, with no exposed plug and chain.
    • A waste with an overflow — for the reassurance of an overflow that sets your maximum water level.
    • A waste without an overflow — for the cleanest, most minimal look, or if you're filling from the taps.
    • A bath-filler waste — which lets you fill the bath through the overflow itself for the deepest possible soak.

    All our wastes use standard fittings, so they're simple for any plumber to connect, and they come in a full range of finishes — including a colour-match to any shade through our Omnitone service.

    You'll find the full range, with what each one does, in our Wastes collection — just pick the option that suits how you like to use your bath.

    Do I need a trap, and how much space does it need under the bath?

    Yes — like any bath, your Omnitub connects to the waste pipe through a trap. It's a standard plumbing requirement that stops drain smells coming back up, and it sits just beneath the waste outlet, so your fitter simply needs enough clearance under the bath to fit it.

    How much space depends on the trap you choose:

    • A standard bottle or P-trap needs a little more depth beneath the waste.
    • A low-profile or waterless trap needs far less, and is ideal where space under the bath is tight.

    If clearance is limited, there are two easy solutions: choose a shallow or waterless trap, or use the adjustable feet (included on every non-seated tub) to raise the bath slightly. Your trap's own datasheet gives its exact clearance figure, so your fitter can plan the space precisely before installation.

    How does the pop-up (click-clack) waste work?

    14×
    asked
    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    It's beautifully simple and clutter-free. A pop-up — or "click-clack" — waste replaces the old-fashioned plug and chain with a sprung plug built into the waste itself. You press it down once to seal the bath, and press again to release and let the water out — click to close, clack to open.

    There's no separate plug to store or lose, and nothing dangling over the side, so it keeps the clean, uninterrupted look that suits an Omnitub. It's operated easily by hand or a light press of the foot.

    Keeping it working smoothly is easy too: the plug simply lifts out for cleaning — gently unscrew or pull it free, rinse away any hair or residue, and pop it back. That quick occasional clean is all it needs.

    Does the waste come with everything needed to fit it?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    Yes — each Omnitub waste arrives as a complete kit with all the parts your plumber needs to fit it, including the seals and washers, and (on waste-and-overflow sets) the connecting hose. There's nothing extra to buy separately to get it installed.

    Because everything is included and uses standard connections, fitting is straightforward for any competent plumber. We'd always recommend giving the kit a quick check against its instructions when it arrives, so everything's to hand before installation begins.

    In the rare event a small part is ever missing or doesn't seat correctly, just get in touch with your order details and we'll put it right quickly — but as a rule, your waste turns up ready to fit, start to finish.

    Omnitub Installation & Plumbing

    Will my Omnitub fit through my doorway?

    206×
    asked
    One of our most-asked questions
    From 206 real customer enquiries across calls, video calls and emails.

    Almost always, yes — and it's one of the best things about an Omnitub. Because it's far lighter than a traditional cast-iron or stone bath, it can be carried tilted or turned on its side during installation, so the measurement that really matters is the tub's depth rather than its full width. That means most of our baths pass comfortably through a standard interior doorway, even when the bath is wider than the door opening.

    The key thing is to check the narrowest point along the whole route — the doorway itself, but also any tight hallway turns, stair landings or low ceilings. If the narrowest point is clear, you're good to go.

    Not sure? Our "Will it fit?" checker makes it effortless — just snap a photo of your door or hallway and it'll estimate the clearance and tell you exactly which Omnitubs can pass through. And you're always welcome to send us your measurements and we'll happily confirm it for you.

    What doorway width do I need to get an 800mm-wide bath through?

    Less than you'd think — because the bath doesn't go through flat. An Omnitub is carried tilted or on its side, so the measurement that matters isn't its 800mm width, it's its depth — around 600mm on our deep soaking range. Turned on its side, an 800mm-wide bath presents roughly that 600mm, so it passes comfortably through a standard internal doorway (typically about 760mm) — and through many narrower ones too.

    The thing to check is the narrowest point along the whole route — the doorway, plus any tight turns, stair landings or low ceilings. If the tightest point clears the bath's depth, you're good.

    Can an Omnitub be carried upstairs — what about stairs and landings?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes, and it's usually far easier than people expect. Because an Omnitub is so much lighter than a cast-iron or stone bath and is carried tilted or on its side, two people can typically manoeuvre one up a staircase and around a landing without difficulty.

    As with a doorway, the measurement that matters is the bath's depth (around 600mm on our deep soaking range) rather than its full length or width — so the key is checking the tightest point of the route: the stairwell width, the turn or half-landing at the top, and any low ceiling or banister that narrows the space.

    If your staircase has a tight turn or narrow landing, just measure the smallest gap the bath has to pass through and compare it to the tub's depth — if it clears, you're good. Our lightweight build means even an awkward staircase is rarely a problem.

    Do you drop the Omnitub into a pre-built frame during installation?

    113×
    asked
    One of our most-asked questions
    From 113 real customer enquiries across calls, video calls and emails.

    Yes — that's the typical way an Omnitub is fitted. Your installer builds a simple supporting frame or plinth to the right height, and the bath sits neatly within it, ready to be tiled or panelled around for a clean, built-in finish. Because an Omnitub is far lighter than a cast-iron or stone bath, it's much easier to position and level during this stage.

    If you'd prefer a freestanding look, every one of our non-seated tubs comes with a feet kit as standard, so you can stand it on its feet instead. Our seated tubs are designed to be built in and don't include feet, as they're made to sit within a supporting frame.

    Whichever route you take, we're always happy to talk your fitter through the best approach for your specific bath and bathroom.

    Do I need to remove the feet holders if I'm not using the feet?

    No — there's no need to remove them. If you're building your Omnitub in rather than standing it on its feet, you simply leave the feet off; the feet mounts on the underside don't interfere with a built-in installation, as they sit neatly within your frame or surround. There's nothing to cut away or take off, so it's one less job for your fitter — just build in, level, and finish as normal.

    Do I need to buy a panel for my Omnitub?

    It depends on how you're fitting it. If your Omnitub is being built in — sat within a frame and tiled or boxed around — you won't need a panel at all, as the surround creates the finished look. The outside of the tub is left unfinished by design, so it's made to be enclosed or dressed however suits your bathroom.

    If you'd like a clean, ready-made finish on an exposed side instead, we offer matching bath panels — including standard and L-shaped options — which give a neat, fitted appearance without any tiling. They're made to fit, with the dimensions taken from the exact tub you're ordering, so the panel is a precise fit to the top of your bath. They're an optional extra, so you only add one if your installation calls for it.

    If you're unsure which route suits your bathroom, just tell us how you're planning to fit it and we'll happily point you to the right option.

    How much does an Omnitub weigh, and will my floor take it?

    It's a fair question, and the reassuring answer is that for most installations there's nothing unusual to think about at all. An Omnitub is remarkably light in itself — only a fraction of the weight of a traditional cast-iron or stone bath — so the tub is never the heavy part of the equation. As with any bath ever fitted, almost all of the weight comes from the water and the bather, not the bath.

    For the majority of our range — our standard soaking baths in a normal domestic bathroom — a filled Omnitub is comparable to, or lighter than, a conventional bath of the same size. In practice that puts it well in keeping with what an ordinary bathroom floor already carries day to day — no different from the conventional bath it's replacing.

    Where it's worth a moment's thought is at the larger end. Our deepest soaking tubs and bigger two-person designs naturally hold considerably more water, so they carry more total weight when full — exactly as any large volume of water in one place would. For those bigger models, or for less typical settings such as an upper floor in an older property, a timber mezzanine, a roof space or a commercial fit-out, it's simply sensible to make sure the floor is suitable — the same common-sense check you'd give to anything substantial.

    Please do note that we are not able to provide structural advice on an individual property. Assessing the structural suitability of a specific floor or building can only be carried out by a suitably qualified professional on site, and building requirements differ from country to country. What we can always do is give you the exact figures — the empty weight, the full water capacity and the filled weight of your chosen tub — so that you, and anyone fitting or overseeing the work, have precise numbers to confirm everything is right for your home.

    So just tell us the Omnitub you're considering and where it's going, and we'll send the full weight and capacity figures straight over.

    Is an Omnitub easy to plumb in — does it use standard fittings?

    Yes — an Omnitub plumbs in just like any quality bath, using standard UK fittings, so any competent plumber or bathroom fitter will be completely at home with it. There's nothing unusual or proprietary about the connections — your standard waste, overflow and taps fit exactly as you'd expect.

    Each tub is supplied ready for a straightforward installation, and because it's so much lighter than a cast-iron or stone bath, it's far easier to manoeuvre and position while the plumbing is connected. We can also supply a matching waste and overflow to complete the job neatly.

    If your fitter has any specific questions before they start, just put them in touch with us and we'll happily talk it through.

    Do you offer an installation service, or can you fit it for me?

    15×
    asked
    Asked by customers
    From 15 real customer enquiries across calls, video calls and emails.

    We don't offer a fitting service ourselves — we're the makers, so we focus on crafting your Omnitub and delivering it to you beautifully finished. The good news is that installation is wonderfully straightforward: an Omnitub fits using standard plumbing, so any competent bathroom fitter or plumber can install it with no special training or tools.

    Because it's so much lighter than a cast-iron or stone bath, it's also far easier to manoeuvre and position than a traditional tub, which often makes for a quicker, simpler fit. And we're always glad to support your installer directly — if they have any questions before or during the job, just put them in touch and we'll happily help.

    How many people do I need to move an Omnitub into place?

    14×
    asked
    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    Far fewer than you'd think. Because an Omnitub is a fraction of the weight of a traditional cast-iron or stone bath, it's genuinely easy to handle — most of our baths can be carried and positioned comfortably by two people, even up stairs or around tight turns where a heavy bath would be a real struggle.

    You can check this for yourself before you order: the weight is listed on every product page, so you can see exactly how light your chosen Omnitub is and judge the move with complete confidence. For most of our baths, if two of you can comfortably carry it between you, you're all set.

    That lightness is one of the quiet advantages of an Omnitub: it makes getting it through the house, into the room and levelled on its feet a far simpler job for your fitter, with none of the heavy lifting a cast-iron tub demands. Larger or two-person designs are naturally more generous to carry, so an extra pair of hands is always sensible there.

    And if you'd like us to confirm the exact weight for planning, just ask and we'll send it straight over.

    What taps can I use, and where do they go?

    14×
    asked
    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    You've got complete freedom. An Omnitub works beautifully with deck-mounted taps that sit on the flange around the rim, wall-mounted taps, or floor-standing freestanding taps — so you can choose whatever suits your bathroom and the look you're after.

    If you'd like deck-mounted taps, the holes are drilled through the flat flange. As with the overflow, we leave the tub un-drilled by default so you and your fitter keep full freedom over the exact position — it's a simple job with a standard core drill, and the typical tap hole is a clean 35 mm bore. We're also happy to pre-drill your tap holes in your chosen position as a chargeable option at checkout. For wall or floor-standing taps, there's nothing to drill into the bath at all.

    If you let us know which taps you're planning, we'll confirm exactly what's needed for your chosen Omnitub.

    Prefer it ready to plumb? We can drill your tap holes for you in our studio for £75 — set out to your exact positions, signed off and the spec emailed before dispatch.

    Where do the waste and overflow go — can I choose the position?

    Yes — and you've got real flexibility. Every Omnitub comes with its waste hole as standard. It's often centred but does vary from tub to tub, so the clearest way to see exactly where it sits is the specification images on your chosen product's page — they show it precisely.

    The overflow is left uncut by design. That gives you and your fitter complete freedom to position it on whichever side best suits your taps, waste run and the wall it sits against — so a last-minute change of layout never leaves you with a hole in the wrong place. It's a simple job for any fitter with a standard core drill.

    The one thing that matters is height, because the overflow sets your full water level — so it's drilled to a recommended line down from the top flange. We provide a clear fitting and installation guide that shows your installer exactly where and how, so there's no guesswork.

    Prefer not to drill it yourself? We're happy to pre-drill the overflow and tap holes in your chosen position as a chargeable service — just select it at checkout — and bespoke positions are no problem, simply get in touch. You'll also find plenty of real installation examples across our website for a little inspiration if you're still deciding.

    Prefer us to drill it for you? Our in-studio team can cut the overflow to your chosen position for £75 — signed off and the full spec emailed before it ships.

    Can an Omnitub be trimmed to fit my space?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    Often, yes — and there's a simple golden rule behind it. An Omnitub has a flat flange running around its rim, and that flange can be trimmed to fit your space as long as two things are true: at least 25 mm of flange is left, and the side being trimmed is going into a wall or solid surface. Keep to that and the tub loses none of its rigidity — and trimming never affects your 30-year warranty.

    What's possible depends on the range:

    • Standard 600 range — the flange is 100 mm on side A and 75 mm on the other three sides, so any side meeting a wall can be trimmed down to that 25 mm minimum.
    • Sheer range — only the 100 mm flange (side A) can be trimmed.
    • Seated tubs — these have 25 mm flanges all round, so they're already at the minimum and can't be trimmed.

    One rule never changes: we'd never trim an exposed edge — only the sides that disappear into a wall — so your finished bath always looks immaculate.

    You've three easy options for the work: we can trim it for you here as a chargeable service, your installer can do it, or you can do it yourself. Just note that if we trim it in our factory it becomes a made-to-order bespoke item, so once it's been dispatched it's non-returnable and non-refundable.

    The best next step is to tell us your space and the Omnitub you're considering, and we'll confirm exactly what can be trimmed for your size — and if trimming won't get you there, our bespoke service makes baths to your exact dimensions instead.

    And if you'd rather not trim it on site, we can do it for you in our studio — cut to your exact dimensions, signed off and the spec emailed over — for £75.

    Should I tile before or after installing the bath?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    It's flexible — there's no strict order. Most people fit the bath into position first and tile up to it, but you can tile beforehand if you'd prefer. Either way, the main thing is to tile up to the bath rather than underneath it — our baths have a flange around the edge, so the neatest finish is to bring your tiles to meet that edge for a clean, flush line, without tiling all the way underneath. Your tiler or fitter will set it out to suit your bathroom, and our fitting and drilling guides give the exact dimensions to work to.

    Is the bottom of an Omnitub non-slip?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes — every Omnitub has a non-slip base as standard, giving you secure, confident footing when you step in and out. It's a built-in part of how the bath is finished, not an add-on, so there's nothing extra to specify or pay for.

    It's especially reassuring on our deeper soaking tubs, where you're stepping over a higher side — the non-slip floor gives you steady, dependable grip every time. And because the surface is hand-polished and hard-wearing, that grip stays effective for the life of the bath, while still being beautifully smooth and easy to clean everywhere else.

    If you'd like any guidance on stepping in and out comfortably — particularly for a deeper tub — just ask, and we'll happily talk you through the options.

    How do I secure a freestanding Omnitub so it doesn't move?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    It's straightforward. An Omnitub's exterior is left unfinished by design, so it's made to have a surround or frame built around it — and that surround does two jobs: it creates your finished look, and it structures the bath securely in place. Every non-seated Omnitub also comes with a feet kit, and the feet are adjustable, so your fitter can level the bath precisely on the floor before the surround goes around it.

    Once it's level and built in, the waste and overflow connections tie it neatly into your pipework, and the sheer footprint of a filled bath keeps it sitting stable and secure. On a hard or uneven floor, your fitter can also bed the feet or seat the bath onto a suitable sealant or fixing for your floor type, exactly as they would with any quality bath. And because an Omnitub is so much lighter to handle than cast iron or stone, getting it positioned and levelled just right is far easier.

    If you'd like guidance for your particular floor or setup, just ask and we'll happily talk it through.

    Are the bath feet adjustable?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    Yes — the feet kit included with every non-seated Omnitub has adjustable feet, so your installer can level the bath precisely, even on a floor that isn't perfectly flat. It's a simple twist to fine-tune the height and get it sitting perfectly even.

    That makes installation quicker and the finished result more solid, with no rocking or unevenness — and being able to fine-tune the height helps your fitter line the bath up neatly with panelling, tiling or a surround.

    Whether you're standing it freestanding or building it in, the adjustable feet let your installer set it to exactly the right height before any surround or panel goes on.

    Do you supply taps, or do I choose my own?

    8×
    asked
    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    You choose your own taps — and you've complete freedom to. We focus on crafting your bath, shower tray or basin, so taps aren't something we supply: you (or your fitter) simply pair it with the taps that suit your design — deck-mounted, wall-mounted or floor-standing. Any standard bath taps will work.

    What we do supply is everything that completes the bath itself — the waste, overflow and bath filler — in a range of finishes, and even fully colour-matched through our Omnitone service, so those details coordinate beautifully.

    If you'd like a hand choosing the right tap type or mounting for your chosen Omnitub, just ask — we're always glad to help you plan it.

    Where can I find the exact dimensions and technical drawings?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Everything you need to plan is published. Each product page lists the full dimensions — external size, internal soaking space, depth, weight and water capacity — so you can check the precise figures for any bath, tray or basin.

    For installers and designers, we also produce detailed technical drawings: you'll find downloadable spec sheets and scale drawings in the product documents on each page and in our Technical Drawings section, showing dimensions, flange widths, waste positions and more.

    And if you need a specific measurement, or a drawing for a bespoke size, just get in touch and we'll provide it — it's all part of making sure your Omnitub fits and installs perfectly first time.

    Do I need an electrician to install my Omnitub?

    9×
    asked
    Asked by customers
    From 9 real customer enquiries across calls, video calls and emails.

    For a standard Omnitub, no — it's purely a plumbing job, so there's no electrical work involved at all. Your plumber or bathroom fitter connects the waste, overflow and taps, and that's everything your bath needs. In fact, any standard qualified plumber is more than capable of installing one — it takes no additional skill, because it goes in just like any other bathtub.

    The only time electrics come into it is if you've chosen one of our powered extras — such as chromotherapy lighting or a whirlpool jet system. Those do need a qualified electrician to connect them safely and to the correct regulations, alongside your plumbing. If you add one of these options, just let your installer know in advance so they can arrange the right trades.

    If you're not sure whether your chosen setup needs an electrician, tell us what you're planning and we'll happily clarify exactly what's required.

    Does an Omnitub keep the water warm?

    16×
    asked
    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    Yes — and noticeably better than a conventional steel or acrylic bath. Because of the way an Omnitub is built up, the material itself is warm to the touch and naturally helps hold the heat in your soak, so the water stays comfortable for far longer than you'd expect from an ordinary tub. It's one of the reasons our baths are made for genuine, lingering soaking rather than a quick dip.

    If you're planning longer soaks, an outdoor installation, or a cold-water use like plunge pools, we also offer an insulation upgrade that boosts heat retention even further — just ask and we'll talk you through it.

    Can an Omnitub be installed outdoors?

    Yes — an Omnitub is well suited to outdoor installation, whether that's a garden soaking tub, a covered terrace or a cold-plunge setup. The built-up material is naturally robust and stable, so it stands up to outdoor use far better than a standard indoor bath would.

    For any outdoor, commercial or cold-water installation, we'd recommend our insulation upgrade — it improves heat retention and is purpose-made for these more demanding settings. As with any installation, the plumbing and siting should be carried out by a suitable professional to suit your specific location and climate.

    If you tell us what you've got in mind — an outdoor soak, a plunge pool or a commercial fit-out — we'll happily guide you to the right specification.

    Omnitub Delivery

    How much does delivery cost — is it free?

    Free UK Named Day Delivery is included on every Omnitub delivered to the UK mainland — there's no minimum order, and the price you see is the price you pay. You choose the delivery day that suits you, and we deliver to your kerbside on that date. White tubs dispatch quickly — often the same working day if you order before 10am — while coloured and bespoke pieces are made to order, so you simply pick a date that allows for their crafting time, or hold your order until you're ready.

    A couple of practical notes: our bath panels carry a small delivery charge (£24.95 for a standard panel, £49.95 for an L-shaped panel), and for Northern Ireland, the Scottish islands, the Channel Islands, the Isle of Man and other outlying areas there's a flat £120 (inc. VAT) charge that simply reflects the extra distance and sea crossings involved. The exact cost for your address always shows clearly at checkout, so there are never any surprises.

    Delivering outside the UK? We ship to over 220 countries worldwide, with live shipping rates shown at checkout, so you see the exact cost for your address before you order.

    How long does delivery take — when will I receive my Omnitub?

    You're in control of the timing — you choose your delivery day at checkout, and we work to it.

    White Omnitubs are held in stock, so they're quick: order before 10am on a working day and we dispatch the same day, with free delivery typically around 2 working days later. If you need one in a hurry, we also offer a next-day delivery service on white tubs for £60 — or £90 if you'd like a timed AM or PM slot, so you'll know whether to expect us in the morning or the afternoon. Either way, a white Omnitub can be with you as soon as tomorrow.

    Coloured and bespoke pieces are made to order and take 14 working days to craft, so that's the earliest they can arrive — from there, choose whatever delivery date suits your project.

    And whatever you order — white, coloured or bespoke — you can place it on hold and confirm your delivery date whenever you're ready. Nothing is rushed and nothing arrives before you want it; you simply name the day.

    Can I order now and have my Omnitub held until I'm ready?

    Yes — and it's one of the most useful things we offer. You can place and pay for your order now to secure it at today's price, then simply have it held until your bathroom or project is ready. There's no rush, and nothing arrives before you want it.

    Just let us know and we'll hold your order for as long as you need; when you're ready, you confirm your delivery day and we'll schedule it in. It applies to any order — white, coloured or bespoke — so it's ideal if you're mid-renovation, waiting on a plumber, or simply planning ahead.

    To arrange it, choose a later delivery date at checkout, or place your order and get in touch — and we'll take care of the rest.

    How will I know when my Omnitub is being delivered?

    You'll always know when to expect it. You choose your delivery day at checkout, and we confirm it by email — so the date is set from the moment you order.

    On the day itself, you'll receive a two-hour delivery time slot, so you know exactly when to expect us rather than waiting in all day. And if you'd like to fix a preference in advance, you can also choose a timed AM or PM slot for £30 when you order.

    And if your plans change or you'd like to adjust the date, just get in touch before dispatch and we'll happily rearrange it to suit you.

    Can I track my delivery?

    Absolutely. From the moment you order, you'll always know where things stand — we confirm your chosen delivery day by email, and as the date approaches you'll be sent tracking to both your email and your mobile number, so updates come straight to you. On the day itself you'll also receive a two-hour time slot, so you know just when to expect us rather than waiting in all day.

    And if you'd ever like a quick update in the meantime, just get in touch by WhatsApp, phone or email and we'll happily let you know exactly where your Omnitub is.

    Can I change my delivery date or address after I've ordered?

    Yes, easily. Plans change, and we've built our delivery around that. You can move your delivery date right up until your Omnitub is dispatched — just let us know and we'll happily rearrange it. You can also place any order on hold and only confirm a delivery day once your project's ready, so nothing arrives before you want it.

    Need to change the delivery address too? No problem — get in touch by WhatsApp, phone or email before dispatch and we'll update the details for you. The simplest way to keep everything on track is to let us know as early as you can, and we'll take care of the rest.

    Do you deliver to all of the UK — including Scotland, Northern Ireland and the islands?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    Yes — we deliver right across the UK. Free UK Named Day Delivery is included on every tub to the UK mainland.

    For Northern Ireland, the Scottish islands, the Channel Islands, the Isle of Man and other outlying areas, delivery is still available with a charge of £120 (inc. VAT) — this simply reflects the extra distance and sea crossings involved. The exact rate for your address always shows at checkout, so there are never any surprises.

    A couple of practical notes: some areas of Scotland and Northern Ireland take an additional two working days on the schedule, and deliveries run Monday to Friday (excluding public and bank holidays, and our short festive closure in December).

    And if you're in the Republic of Ireland or further afield, you're covered too — we ship worldwide, with live rates shown at checkout.

    Do you deliver internationally?

    18×
    asked
    Asked by customers
    From 18 real customer enquiries across calls, video calls and emails.

    Yes — we deliver Omnitubs worldwide, to over 220 countries. Wherever you are, you'll see live shipping rates for your address at checkout, so the exact delivery cost is clear before you order — no quote to request, no surprises.

    Most destinations show two ways to ship, and you choose whichever suits you. Express is delivered right to your door, fully tracked, with customs handled for you. Economy is the lowest-cost option — it travels by sea or air to your nearest port or airport, and from there you arrange import clearance and the final leg yourself or through your own agent (we provide the Bill of Lading you'll need to release the goods).

    Your Omnitub is made and finished to exactly the same standard for an international order as for a UK one — you simply allow for any made-to-order production time, and we pack it carefully for the journey. If you'd like to check timings or anything specific for your country, just get in touch — we ship internationally all the time and we're always glad to help.

    How long does delivery take for an international order?

    13×
    asked
    Asked by customers
    From 13 real customer enquiries across calls, video calls and emails.

    It's two parts: the time to make your Omnitub, plus the shipping time to your country.

    Making it is the same as for a UK order — white tubs are held in stock and dispatch quickly, while coloured and bespoke pieces are made to order, typically from 14 working days. Once it's ready, international transit time depends on your destination and the service you choose, and you'll see the live shipping options and timescales for your address at checkout. Express services are the fastest — often just a few days, delivered to your door — while economy sea freight is the most economical but slower.

    As a guide, nearer destinations in Europe arrive sooner than long-haul shipments to places like Australia or the US. If you'd like an estimate for your specific country before ordering, just get in touch with your address and what you're after, and we'll give you a realistic timeframe.

    Do you ship to my country, and will I pay import duties or taxes?

    16×
    asked
    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    Yes — we ship worldwide to over 220 countries, and you'll see live shipping rates for your address at checkout, so the delivery cost is clear before you order. Wherever you are, your Omnitub is made and finished to exactly the same standard.

    For orders outside the UK, your order may be subject to local import duties and taxes (for example VAT or GST) on arrival. To make this clear up front, we show an estimate of these duties and taxes at checkout — in your own local currency, alongside the shipping. It's a guide to help you budget: the charges are set by your country's customs authority and paid to them, never to Omnitub.

    How you settle them depends on the service you pick. On Express (delivered to your door), the carrier emails you to pay any duties and taxes shortly before delivery. On Economy (sea or air to your nearest port or airport), they're paid to your customs authority or handler when the goods are released. Prices shown outside the UK are net of UK VAT, which is zero-rated on export. If you'd like exact figures, your local customs office can confirm the rates for your country before you order.

    Will the delivery driver bring my Omnitub inside the house?

    Your Omnitub is delivered to your kerbside — to the nearest safe, accessible point at your property — rather than carried indoors. This is standard for larger items that travel by pallet, and it lets us protect both your tub and your home in transit.

    A little planning makes the day effortless. An Omnitub is far lighter than a traditional cast-iron or stone bath, but it's still a generous piece, so it's worth having a second pair of hands ready to move it from the kerbside into place. A simple tip: because you choose your own delivery day, many customers schedule it for the day their installer or plumber is on site — so there's always an extra pair of hands ready to help bring it in.

    And if access is tricky, or you'd simply like to talk through the best approach for your property, just get in touch before your delivery date — we're always glad to help you plan it.

    Do I need to be at home for the delivery?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    We highly recommend having someone in to receive your Omnitub — and with so many options to schedule it for any day that suits you, that's easy to arrange. You choose your delivery day at checkout, we confirm it by email, and on the day you'll get a two-hour time slot so you're not waiting in. If the date no longer suits, just let us know before dispatch and we'll happily move it — you can even place any order on hold and confirm a day once you're ready.

    If your plans do change and you happen to have a safe place you're happy for us to leave it, that's okay too — just arrange it with us and the depot beforehand. But being in really is the smoothest way, and there's always a date that works for you.

    Can I collect my Omnitub myself?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes — if you'd prefer to collect, our Click & Collect service is available from our manufacturing site in Somerset, Monday to Friday.

    Once your Omnitub is ready, we'll let you know it's available to collect and you can arrange a time that suits you. Collection is from:

    Unit 5, Batch Business Park, Lympsham, BS24 0ES

    One thing worth knowing: an Omnitub is far lighter than a traditional cast-iron or stone bath, but it's a generous piece — so please bring a suitable vehicle (an estate, van, or roof bars) and a second pair of hands to load it safely. If you're not sure your vehicle is right for it, just ask us beforehand and we'll happily advise.

    Can I get a weekend or Saturday delivery?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes — if a weekday doesn't suit, we offer a Saturday delivery service for £60, or £90 if you'd like a timed AM or PM slot so you know whether to expect us in the morning or the afternoon. It's the easy way to take delivery without having to book time off work.

    Our standard Free UK Named Day Delivery runs Monday to Friday, and as always you choose the exact date that works for you at checkout — so whether it's a weekday or a Saturday, your Omnitub arrives just when it's convenient.

    How is my Omnitub packaged for delivery?

    7×
    asked
    Asked by customers
    From 7 real customer enquiries across calls, video calls and emails.

    Every Omnitub is carefully wrapped, protected and secured onto a pallet for its journey, so it arrives in exactly the condition it left us. Because an Omnitub is far lighter than a traditional cast-iron or stone bath but still a generous piece, palletising it keeps it stable and safe for kerbside delivery — and we'd recommend keeping it in its protective wrapping until you're ready to install it, so the hand-polished surface stays pristine while any other trades finish up.

    When you do come to unwrap it, the packaging is widely recyclable, so it's easy to dispose of responsibly. And if you'd like any guidance on safe handling or storing it before fitting, just ask — we're always happy to help.

    What if my road has restricted access for a delivery lorry?

    14×
    asked
    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    Just let us know when you order and we'll plan around it. Your Omnitub arrives on a pallet vehicle, so if you're on a narrow lane, have a low clearance, a long private drive or any other access restriction, flagging it in advance means we can make sure the delivery goes smoothly — and arrange a suitable approach if needed.

    The good news is an Omnitub is far lighter than a traditional cast-iron or stone bath, so it's easy to move from the kerbside to where it needs to go. And if you're ever unsure whether your access is suitable, just get in touch by WhatsApp, phone or email before you order and we'll happily talk it through.

    What happens if I miss my delivery, or no one's home on the day?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    Don't worry — it's easily sorted. Because you choose your delivery day in advance and get a two-hour time slot on the day, it's rare for a delivery to be missed. But if no one's there to receive it, the driver won't be able to leave it without someone to sign, so it'll return to the local depot and we'll rebook it for the next date that suits you.

    Because a redelivery has to be arranged and the cost varies depending on your area, a re-delivery charge does apply in that case — you'll find the exact figures set out on our delivery page. To avoid any charge, you're also welcome to collect directly from the local depot.

    The simplest way to keep things smooth is just to let us know as early as you can if your plans change — you can move your date right up until dispatch, or place your order on hold until you're ready. And if you've pre-arranged a safe place with us and the depot, the driver can leave it there instead. Either way, just get in touch by WhatsApp, phone or email and we'll keep everything on track.

    Should I check my Omnitub when it arrives?

    8×
    asked
    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    Yes — a quick check on arrival is always worth it. We'd recommend giving your Omnitub a look-over when it's delivered, and then keeping it in its protective wrapping until you're ready to install it, so the hand-polished surface stays perfectly protected while any other work finishes up.

    In the rare event you spot any transit damage, please let us know as soon as you can so we can put it right quickly — a few photos and a short video are all we need to get things moving. Just contact us by WhatsApp, phone or email and we'll take care of it from there.

    What should I do if my Omnitub arrives damaged?

    9×
    asked
    Asked by customers
    From 9 real customer enquiries across calls, video calls and emails.

    In the rare event your Omnitub arrives with any damage, please get in touch with us as soon as possible — by WhatsApp, phone or email — and we'll put it right.

    The quickest way to help us resolve it is to send a few photos and a short video of the tub showing the damage. With those we can see exactly what's happened and take care of the next steps for you straightaway.

    So if anything isn't quite right when your delivery arrives, don't worry — just contact us with the photos and video as soon as you can, and we'll take it from there.

    Is my Omnitub insured or protected during delivery?

    7×
    asked
    Asked by customers
    From 7 real customer enquiries across calls, video calls and emails.

    Yes — your Omnitub is fully covered while it's in transit to you, so you can order with complete peace of mind. Every tub is carefully wrapped, palletised and handled with care for the journey, and in the rare event anything isn't right on arrival, we'll always put it right. Just give it a quick look-over when it's delivered, keep it in its protective wrapping until you're ready to install, and if you spot any transit damage send us a few photos and a short video by WhatsApp, phone or email — we'll take care of it from there.

    Do you take away my old bath when you deliver?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    Our service is a dedicated kerbside delivery of your new Omnitub — we simply deliver the goods to your door and go from there. We don't offer installation, and we don't remove old baths or take anything away, but the good news is disposal is usually very straightforward. Most fitters or builders will take the old bath away as part of the installation, and many local councils offer a low-cost bulky-waste collection if you'd prefer to arrange it yourself.

    If it helps, an Omnitub is far lighter and easier to handle than a traditional cast-iron or stone bath, so the whole swap tends to be simpler than people expect. And if you'd like any pointers, just ask — we're always glad to help.

    Omnitub Showroom & Viewings

    Can I visit your showroom to see and try the baths?

    Absolutely — you're very welcome to come and see our baths in person at our Somerset showroom. There's really no substitute for seeing the size, depth and hand-polished finish for yourself, and you're welcome to sit in them to get a true feel for the soak.

    You'll find us at: Unit 6, Works 22, Bennett Road, Highbridge, Somerset, TA9 4PW.

    Viewings are strictly by appointment only, so you'll always have our full attention and a relaxed, unhurried visit. We're open for viewings Monday to Wednesday, 11am–9pm, and Thursday and Friday, 11am–5pm. We don't hold viewings at weekends — Saturday and Sunday are family time.

    Booking takes seconds: simply open the menu on our website and you'll see "Viewings" right there — tap it to pick a slot that suits you. You can also message us on WhatsApp and we'll happily arrange a time. We'd love to show you around.

    Where is Omnitub based?

    We're proudly based in Somerset, England, where every Omnitub is handmade in our own workshop — not imported or mass-produced, but crafted here in Britain from start to finish.

    If you'd like to see the baths in person, our showroom is at Unit 6, Works 22, Bennett Road, Highbridge, Somerset, TA9 4PW, open for viewings by appointment. It's well worth the visit to experience the size, depth and finish first-hand.

    Wherever you are, though, you don't need to be local to order — we deliver right across the UK with our Free UK Named Day Delivery, and worldwide to over 220 countries, with live rates at checkout. So whether you pop in to see us or order from the other side of the world, you'll get the same handmade Omnitub, made right here in Somerset.

    Do you sell direct, or through bathroom showrooms and retailers?

    15×
    asked
    Asked by customers
    From 15 real customer enquiries across calls, video calls and emails.

    We sell direct — every Omnitub comes straight from us, the makers, to you. There's no middleman and no retailer mark-up, which means you get genuine factory-direct value and you're always dealing with the very people who handcraft your bath. If you have a question, you're talking to the workshop, not a call centre.

    It also means complete flexibility: you can order any size, any colour and any options exactly as you'd like them, made to order for you. To see the baths in person, you're welcome to visit our Somerset showroom by appointment, and wherever you are we deliver across the UK and worldwide.

    We do also welcome trade customers — if you're a designer, builder or trade professional, just get in touch about a trade account and we'll look after you.

    What will I see at the showroom?

    5×
    asked
    Asked by customers
    From 5 real customer enquiries across calls, video calls and emails.

    A real feel for what makes an Omnitub special. You'll be able to see and sit in a range of our baths, so you can experience the depth, proportions and comfort first-hand — something that's hard to judge from a screen. It's the best way to find the right size for you and your bathroom.

    You'll also get to see our colour and finish options up close, and feel the quality of the hand-polished surface for yourself. And because you're visiting by appointment, we'll be on hand throughout to answer any questions, talk through sizes and colours, and help you picture the perfect bath for your space.

    Pop your details into Viewings in the website menu to book a slot — we'd love to show you around.

    Omnitub Warranty, Care & Repairs

    What warranty does an Omnitub come with?

    Every single Omnitub is covered by our 30-year warranty — the longest warranty you'll find anywhere in the industry, and a genuine reflection of how these baths are made. Because each one is handmade here in Britain from our built-up Omnigel system, it's built to last a lifetime of soaking, not just a few years.

    The warranty protects you against genuine manufacturing faults — things like a loss of structural integrity, a failure of the build, or a leak caused by a manufacturing defect. And it isn't just for our baths: the same 30-year cover applies right across our range — tubs, shower trays, basins and panels — in every size and every colour, at no extra cost.

    If you ever have a concern, just get in touch with your order details and we'll always look after you. We're proud to stand behind every product we make.

    How do I make a warranty claim if something goes wrong?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    It's simple and stress-free. If you ever think something might be a manufacturing fault, just get in touch with us — by email, phone or WhatsApp — with your order details and a few photos (and a short video if it helps show the issue). That's usually all we need to understand what's happened.

    We'll then take a look and talk you through the next steps. Where it's a genuine manufacturing fault covered by your 30-year warranty, we'll always put it right for you. If it turns out to be something outside the warranty — like accidental or installation damage — we'll still do our best to help and point you toward the easiest solution, such as one of our repair kits.

    Either way, you'll always deal with us directly, and we'll look after you from start to finish.

    Is the warranty transferable if I sell my home?

    8×
    asked
    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    Our 30-year guarantee applies to the original purchaser and isn't transferable to a new owner. Because every Omnitub is made to order and installed into one specific home and setting, the guarantee is tied to that original order, customer and installation, and runs for 30 years from the date of your original purchase.

    This is standard for a handmade, made-to-order product of this kind — and it takes nothing away from the quality you're buying. Your Omnitub is built to last a lifetime regardless: handmade from our Omnigel built-up system and designed to be installed once and relied on for decades.

    If you ever have any questions about your guarantee, just get in touch with your original order details and we'll be glad to help.

    Do I lose my warranty if I buy through a trade account?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    No — the 30-year guarantee against manufacturing faults applies to every Omnitub we make, however it's purchased, including through a trade account. The product and the cover behind it are exactly the same.

    What differs with a trade purchase is the commercial terms, not the guarantee: trade orders are placed on a business-to-business basis, so consumer cancellation and cooling-off rights don't apply (the full trade terms are on our Trade Accounts page). But that's entirely separate from the product guarantee — your bath is still protected against genuine manufacturing defects for 30 years.

    So whether you order as a homeowner or through the trade, you can be confident your Omnitub is built to last and backed for the long term.

    How long will my Omnitub last?

    14×
    asked
    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    An Omnitub is built to last a lifetime — and our 30-year warranty reflects exactly that confidence. These aren't baths made to be replaced in a few years; they're handmade in Britain from our built-up Omnigel system to stay beautiful and perform for decades.

    Part of what makes them last is how they're made and maintained. The surface is hard-wearing and, unlike many baths, fully repairable, so the occasional knock over the years can be put right rather than lived with. And because the colour runs all the way through the Omnigel rather than sitting on the surface, it won't flake or wear away to reveal anything beneath.

    With nothing more than simple everyday care, your Omnitub will keep its smooth, hand-polished finish for many years to come — a true once-in-a-lifetime bath.

    Can chips and scratches be repaired?

    Yes — and it's one of the real advantages of an Omnitub. Unlike many baths, where surface damage is permanent, the Omnigel surface can be repaired and restored, so a knock or scratch picked up over the years needn't mean living with it.

    A lot of the time, a really small mark can simply be buffed out at home, and light surface scratches can usually be gently polished out too. For slightly deeper chips or cuts, we offer a repair kit that lets you restore the surface yourself with ease. And because the colour runs all the way through the Omnigel rather than sitting on top, any repair blends in beautifully rather than leaving a patch — for anything more serious, it can also be professionally repaired and brought back to its original hand-polished finish.

    If something does happen down the line, just get in touch with a photo and we'll talk you through the best way to put it right — whether that's a quick buff at home, one of our repair kits, or arranging a professional repair.

    How do I clean and care for my Omnitub?

    18×
    asked
    Asked by customers
    From 18 real customer enquiries across calls, video calls and emails.

    Caring for your Omnitub is wonderfully simple, and a little routine keeps it looking immaculate for decades.

    For everyday cleaning, just use warm water and a neutral, gentle (pH-neutral) detergent, then dry it with a clean, soft, lint-free cloth. Drying after each use is the single best habit to get into — it stops water drops drying on and forming limescale that's harder to shift later. It's also worth rinsing off any residue from toothpaste, shower gel or hair products, as these can mark the surface if left.

    To protect that hand-polished finish, there are just a few things to avoid:

    • Harsh chemicals — anything acidic, caustic or abrasive, such as bleach, ammonia, alcohol or acetone.
    • Abrasive cloths, pads, sponges or steel wool, which can permanently mark the surface.
    • Leaving dyed or patterned damp cloths resting on the bath, as the colour can transfer.

    And always give cleaning cloths a thorough rinse before use, so no leftover cleaning-product residue touches the surface.

    Stick to warm water, a mild detergent and a soft cloth, and your Omnitub will stay beautifully smooth and lustrous for a lifetime. If you'd ever like specific advice, just ask — we're always happy to help.

    How do I remove limescale or hard-water marks from my Omnitub?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    The best approach is prevention, and it's easy: simply dry the bath with a soft cloth after each use. Limescale forms when water droplets are left to dry on the surface, so a quick wipe-down is the single most effective way to stop marks ever building up — especially in hard-water areas.

    For any light marks that do appear, warm water with a gentle, pH-neutral detergent and a soft cloth will usually lift them — a little patience and a repeat go is better than anything stronger. Generic, everyday bath cleaners are perfectly fine; the only thing to avoid is anything too harsh, such as acidic descalers, bleach or abrasive pads, as these can damage the hand-polished surface (and aren't covered by the warranty).

    If you've got a stubborn mark you're not sure about, just send us a photo and we'll happily advise the safest way to bring it back to its best.

    Can I use bath oils, bubble bath or bath bombs in my Omnitub?

    9×
    asked
    Asked by customers
    From 9 real customer enquiries across calls, video calls and emails.

    Yes, you can enjoy your Omnitub exactly as you'd like — bubble bath and bath oils are absolutely fine for a relaxing soak. The only thing worth keeping in mind is the same simple care that keeps any quality bath looking its best: give the surface a quick rinse and a wipe with a soft cloth afterwards, so nothing is left sitting on it.

    It's especially worth rinsing off anything strongly coloured — such as a vivid bath bomb or a heavily dyed product — rather than leaving the residue to dry, as intense dyes can mark surfaces if left in prolonged contact. A quick rinse is all it takes.

    Stick to that easy habit and you can enjoy all your favourite soak-time treats while keeping your Omnitub's hand-polished finish flawless for years.

    Omnitub Orders, Payment & Discounts

    How do I pay for my Omnitub, and do you offer finance?

    Paying is simple and secure. You can order directly through our website with all major cards at our secure checkout — or, if you'd prefer a hand or have any questions, place your order over the phone or by WhatsApp with our team.

    Payment is taken in full at the time of order, so once it's placed your Omnitub is confirmed and booked straight into production — there are no deposits or staged payments to manage, and nothing more to pay later.

    And if you'd like to spread the cost, we offer finance through Klarna, so you can pay over time while your bath is made and delivered as normal. You'll find the details on our Finance with Klarna page.

    What payment methods do you accept?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    You can pay however suits you. We accept all major credit and debit cards — including Visa, Mastercard and American Express — as well as Apple Pay, Google Pay and Shop Pay for a fast checkout.

    If you'd like to spread the cost, Klarna is available, and PayPal too if you prefer. Everything is taken securely at checkout, with payment in full at the time of order (no deposits).

    And if you'd rather order over the phone or by WhatsApp — or you're a trade customer paying by pro forma invoice — we can arrange that as well; just get in touch.

    Do you offer trade accounts and trade pricing?

    Yes — we welcome trade customers worldwide, and our Trade Account system is live for designers, builders, developers, plumbers and bathroom retailers.

    A trade account gives you trade pricing across our range, with even better pricing on multiple units — for larger orders it's best to give us a call once your account is active, as we can often improve both the unit price and, on overseas orders, the shipping (tubs of the same size stack for a real saving). You can pay by card at checkout or request a pro forma invoice to pay against, and you'll receive a full VAT invoice for your records.

    Setting up is quick: complete the form on our Trade Accounts page and we'll review and activate your account within one business day. All we ask is that your business is findable online — a website, social profile or listing showing that you trade — as that's how we verify trade applications.

    One thing to know: trade orders are placed on a business-to-business basis, so the usual consumer cancellation rights don't apply — the full trade terms are set out on the page so everything's clear before you order. Once you're approved, you can order online anytime, with our team on hand for quotes, lead times and bespoke projects.

    Do you offer any discounts or special offers?

    We do run seasonal offers from time to time, and the best way to catch them is to keep an eye on the website or sign up to our emails — any live promotion is always shown on site and applied automatically at checkout.

    That said, there's genuine value built in every day:

    • Free UK Named Day Delivery is included on every tub to the UK mainland — no delivery cost to add on.
    • Buying direct from us, the makers, means there's no retailer mark-up in the price to begin with.
    • Our Seconds collection offers handmade Omnitubs with minor, cosmetic-only marks at a reduced price.
    • And trade customers can apply for a trade account for trade pricing across the range.

    So whether or not there's a seasonal offer running, you're always getting genuine factory-direct value.

    Omnitub Order Status & Communication

    How can I check the status of my order?

    You're kept in the loop from the moment you order. As soon as your order is placed you'll receive a confirmation email, and you can view your order any time in the account area on our website.

    As your delivery approaches, we'll confirm your booked delivery date and send tracking to both your email and your mobile, so you'll always know where things stand without having to chase.

    And if you'd ever like a quick update in between — particularly on a made-to-order colour or bespoke piece — just get in touch with your order number by WhatsApp, phone or email and we'll tell you exactly where your Omnitub is. You're always dealing directly with us, the makers, so you get a real answer, not a call-centre script.

    How do I contact Omnitub, or send an order or enquiry?

    We're easy to reach, and you'll always deal directly with us. The quickest ways are:

    • WhatsApp — tap the icon on our website for a fast reply.
    • Phone — call us on +44 1934 751200.
    • Email — info@omnitub.co.uk for orders, enquiries or to send through details.

    You can order directly on our website any time, or if you'd rather place or talk through an order with a person — including trade orders or bespoke projects — just message or call and we'll take care of it.

    Whichever way you reach us, you're talking to the people who make your Omnitub, so you'll always get a knowledgeable, straight answer.

    Why hasn't my order shipped yet, or why is it delayed?

    16×
    asked
    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    Almost always, it's simply because your Omnitub is being made. White tubs dispatch quickly, but coloured and bespoke pieces are hand-made to order — typically from 14 working days — so there's a natural crafting period before yours is ready to ship. And if you chose a future delivery date or placed your order on hold, it'll be waiting for the date you set.

    Occasionally a made-to-order piece takes a little longer to get exactly right, because every one is finished and inspected by hand — we'd always rather take the extra day than send something that isn't perfect.

    If you're ever unsure where your order is, just check your Omnitub account or get in touch with your order number by WhatsApp, phone or email — you deal directly with the makers, so we can tell you exactly what's happening and when to expect it.

    I haven't received my order confirmation email — what should I do?

    13×
    asked
    Asked by customers
    From 13 real customer enquiries across calls, video calls and emails.

    No need to worry — your order is almost certainly safely placed. Confirmation emails are sent automatically the moment an order goes through, so if one hasn't arrived:

    • Check your spam or junk folder, and any "promotions" tab — automated emails sometimes land there.
    • Double-check the email address on your order was entered correctly.
    • Give it a few minutes, as it can occasionally take a little while to come through.

    If it still hasn't appeared, just get in touch by WhatsApp, phone or email — ideally with the name and address used to order — and we'll confirm everything and resend it straight away. A missing email never means a missing order; we'll always be able to find it for you.

    What if the person I've been dealing with isn't available?

    11×
    asked
    Asked by customers
    From 11 real customer enquiries across calls, video calls and emails.

    You'll always be looked after. While you may get to know a particular member of our team, you're never reliant on one person — our whole team can see your order and pick things up seamlessly, so there's never a wait for one individual.

    Just get in touch by WhatsApp, phone or email with your order details or enquiry, and whoever is available will help you straight away. And because you deal directly with us, the makers, you'll always reach someone who genuinely knows the products and your order — never a call centre.

    Omnitub Bespoke & Custom Builds

    Can you make a bespoke or custom-size Omnitub?

    Yes — bespoke is at the heart of what we do. Because every Omnitub is handmade to order, we can craft baths, shower trays, basins and ice baths to your own dimensions and shape, rather than only our standard sizes — ideal for an awkward alcove, a period property, an architect's design or a commercial project.

    Getting started is easy: head to our Bespoke section and tell us what you're after — your sizes, shape and finish. You can even upload a drawing or sketch, and our team will take it from there, guiding you through what's possible and preparing a tailored quote.

    And as with everything we make, your bespoke piece comes in any colour, with the non-slip Omnigel surface and our 30-year warranty — a truly one-of-a-kind bath, made just for your space.

    How does ordering a bespoke Omnitub work?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    It's a simple, guided process. Start in our Bespoke section and tell us what you're after — your dimensions, shape, depth and finish — and you can upload a drawing or sketch if you have one.

    From there, our team reviews your requirements, confirms what's possible, and prepares a tailored quote. Once you're happy and your order is placed, your piece is hand-made to order to your exact specification — in any colour, with the non-slip Omnigel surface and our 30-year guarantee, just like everything we make.

    We'll keep you updated throughout, and because you deal directly with us, the makers, you can talk any detail through at any stage. To get started, head to the Bespoke section or get in touch with your measurements and ideas.

    Do you supply hotels, spas and commercial projects?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes — Omnitub is a popular choice for commercial and hospitality projects, and we supply them all the time. Hotels, spas, wellness centres, gyms, holiday lets, developers and designers all use our baths, seated tubs, shower trays, basins, ice baths and cold plunge pools.

    Because everything is handmade to order, we can match a scheme exactly — any size, any colour, fully bespoke pieces, in the quantities a project needs — and our insulation upgrade is ideal for the heavier use and outdoor or cold-water settings these projects often involve. Multiple-unit pricing is available too; it's best to call us once you've scoped the project so we can tailor both the price and the specification.

    Whether it's a single feature bath or a full fit-out, just get in touch with your project details and we'll help you specify it — and trade and commercial buyers can also apply for a trade account.

    Omnitub Basins

    Do you make basins, and can they match my bath?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    Yes — alongside our baths and shower trays, we make handmade countertop basins, crafted from the same Omnigel material. They bring the same quality, durability and hand-polished finish to your sink as to your bath.

    Because they're made from Omnigel, a basin can be made in any colour — with the colour running all the way through — so you can match it perfectly to your Omnitub, your shower tray or your wider bathroom scheme for a beautifully coordinated, head-to-toe look. They're designed to sit on a vanity unit or worktop (including stone or quartz) and use standard basin plumbing.

    You'll find our basins in their own collection on the site, and as with everything we make, bespoke sizes and shapes are available too.

    What sizes do Omnitub basins come in?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    We make handmade countertop basins in both single and double formats — a single at 560 × 460mm and a double at 1120 × 460mm — so there's an option for a standard vanity or a wider his-and-hers run. The exact dimensions are on each product page.

    They're designed to sit on top of your vanity unit or worktop, and you can choose how the taps are mounted — deck-mounted on the basin, off the basin, or wall-mounted — to suit your design. As with everything we make, they come in any colour, with the colour running all the way through, so they coordinate beautifully with your bath, tray or scheme.

    And because each one is handmade to order, we can craft a bespoke size or shape if your space calls for it — just get in touch with your dimensions.

    How is an Omnitub basin installed?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    It's a straightforward countertop installation. An Omnitub basin sits on top of your vanity unit or worktop, so your fitter simply needs a hole cut in the surface for the waste and pipework to pass through — standard practice for any countertop basin.

    It connects using a standard basin waste and bottle trap, so any plumber will be at home with it, and you can pair it with a wall-mounted, deck or tall mono tap to suit your design. As with our baths, we can supply a matching waste too — including a colour-match through our Omnitone service — so every detail coordinates.

    If you'd like the exact dimensions or waste position to plan your worktop cut-out, you'll find them on the product page, or just get in touch.

    Does a basin come with a waste, and can it be colour-matched?

    8×
    asked
    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    Each basin takes a standard basin waste, so it's simple for any plumber to fit, and we can supply a matching one with your basin in the finish that suits your taps — chrome, brushed brass, matt black and more.

    And just like our bath and shower wastes, a basin waste can be fully colour-matched to any shade through our Omnitone service — so it can blend seamlessly with your basin, your tub or your whole scheme for a true head-to-toe finish.

    Just let us know the finish or colour you'd like and we'll set it up.

    Omnitub Our Story & Company

    How long has Omnitub been in business?

    Omnitub has been crafting baths by hand in Britain since 2005 — but the story goes back much further. The original Omnitub was designed over forty years ago by a pioneering British architect who fell in love with the deep, upright Japanese soaking bath, the ofuro, and brought it home to Britain.

    In 2005, James Vearncombe revived the then-dormant brand — taking on the original design and a small workshop in Lympsham, Somerset, and building each tub by hand, just as it always had been. From there, Oliver Exley built omnitub.co.uk and grew the range from a couple of sizes toward the fifty-plus we offer today.

    So while the company as you know it has been going for around twenty years, you're buying into a genuinely British design with over four decades of heritage — still handmade in Somerset, still backed by our 30-year guarantee. We're proud to be among the few who've kept this craft alive.

    Are Omnitubs made in the UK?

    Yes — every Omnitub is genuinely handmade in Britain, at our own workshop in Somerset. Nothing is imported or outsourced: each bath, shower tray, basin and ice bath is hand-laid, finished and inspected by our own team, here in the UK.

    In a market where so many baths are mass-produced overseas, that's a real point of difference — it's what lets us offer any size, any colour and fully bespoke pieces, made to order for you, with the quality control that only comes from making everything ourselves.

    So when you choose an Omnitub, you're supporting genuine British craftsmanship — and getting a bath built by the very people who design and stand behind it, backed by our 30-year guarantee.

    Are Omnitub baths any good — can I read reviews?

    15×
    asked
    Asked by customers
    From 15 real customer enquiries across calls, video calls and emails.

    We think so — and so do our customers. Omnitub has hundreds of independent reviews on Trustpilot, built up over years of handmade baths going out to homes worldwide. You can read them any time on our Trustpilot page to hear directly from people who own an Omnitub.

    Beyond the reviews, every bath is backed by our 30-year guarantee and made by hand here in Britain — and you're always welcome to book a viewing at our Somerset showroom to see and sit in one for yourself before you decide.

    If you'd like to see examples of real installations, just ask — we're always glad to share.

    OmniSoak — Bath Water & Temperature

    How much water does a bath use?

    A standard acrylic bath holds roughly 150–200 litres. An Omnitub deep bath is built for a fuller, deeper soak and holds from about 260 litres (our smallest) to over 1,000 litres (our largest) when filled to the 525 mm soak line. With a bather in the tub the body displaces water, so the amount you actually run is lower — OmniSoak shows the exact figure for your size, depth and number of bathers.

    Work out the exact water and hot-and-cold split for your tub on OmniSoak

    How much hot and cold water do I need to fill a bath to 40°C?

    14×
    asked
    Asked by customers
    From 14 real customer enquiries across calls, video calls and emails.

    To reach a 40°C bath by mixing hot water delivered at 60°C with cold mains at 10°C, you need roughly 60% hot and 40% cold. For a 288-litre soak that’s about 173 litres hot and 115 litres cold. OmniSoak calculates the precise hot-and-cold split for your tub, your target temperature and your incoming water temperatures.

    Work out the exact water and hot-and-cold split for your tub on OmniSoak

    How much water does an Omnitub deep bath hold?

    Omnitub deep baths hold between roughly 260 and 1,000+ litres to the 525 mm soak line, depending on size. OmniSoak lists the capacity of every size — the empty volume and the volume in use with one or more bathers.

    Work out the exact water and hot-and-cold split for your tub on OmniSoak

    Does bather weight change how much water a bath needs?

    9×
    asked
    Asked by customers
    From 9 real customer enquiries across calls, video calls and emails.

    Yes. A submerged body displaces roughly its own weight in litres of water, so a heavier bather — or more bathers — means you run less water to reach the same level. OmniSoak lets you set each bather’s weight individually, in kg, lb or stone, and adds them up.

    Work out the exact water and hot-and-cold split for your tub on OmniSoak

    How deep is an Omnitub soak?

    Every Omnitub deep bath has a 600 mm internal depth with a 525 mm soak line, far deeper than a standard bath. OmniSoak lets you plan any fill depth from 350 mm up to the 600 mm brim and shows the water and heat needed for each.

    Work out the exact water and hot-and-cold split for your tub on OmniSoak

    OmniSoak — Running Cost, Carbon & Commercial Sectors

    How much does it cost to run a bath?

    OmniSoak costs every soak on live UK energy prices and your regional water rates — the water in, the energy to heat it, and (if you’re metered) the wastewater out — then shows it per soak, per month and per year. Choose your fuel — gas, electric, heat pump or oil — and your water company, or type the figures from your own bill. On an unmetered supply the water itself is free, so a soak only costs the energy to heat it.

    See the live running cost and carbon for any soak on OmniSoak

    How green is an Omnitub soak?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    OmniSoak shows the carbon of each soak from the live grid intensity for your region, the share of renewable electricity on the grid right now, and the greenest upcoming time to run it. A heat pump on clean electricity — and timing it well — cut the carbon sharply, and the standard 7-layer Omnigel holds heat far longer than acrylic or steel, so less goes on reheating. One Omnitub also lasts a lifetime where an acrylic bath is replaced every 10–15 years, so far less goes to landfill.

    See the live running cost and carbon for any soak on OmniSoak

    How long does a bath take to fill?

    8×
    asked
    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    OmniSoak divides your fill volume by your tap’s flow rate — a UK bath tap is typically around 15–20 litres a minute. Set yours on the slider, or use the quick 6-second jug test in the tool. A low reading in an older home is usually just tired pipework; a new bathroom normally lifts it.

    See the live running cost and carbon for any soak on OmniSoak

    Can OmniSoak size baths for hotels, care homes and other commercial sectors?

    7×
    asked
    Asked by customers
    From 7 real customer enquiries across calls, video calls and emails.

    Yes. Switch to a commercial install and choose your sector — hotel or spa, care and assisted living, healthcare (HTM 04-01), leisure, or multi-occupancy (HMO and build-to-rent). OmniSoak sets the TMV-delivered temperature, 60°C storage, typical units per site and daily throughput, applies business energy tariffs, and totals the operating cost, carbon and water across the whole building — store hot at 60°C, distribute at ≥50°C and deliver ≤44°C at the bath via a WRAS thermostatic mixing valve to meet Legionella and scald duties.

    See the live running cost and carbon for any soak on OmniSoak

    OmniSoak — Cold-Plunge Chillers

    What size chiller do I need for a cold plunge?

    It depends on your water volume, how cold you want it, how fast you want it there, and how the tub is insulated and sited — not on a single number. OmniSoak’s chiller panel works it out from your exact tub: the energy to pull the water down to your target temperature in the time you choose, plus the continuous load to hold it there. As a guide, our 1195 × 825 plunge (about 909 litres) chilled to 5°C overnight needs roughly 2.7–3.1 kW of cooling.

    Size the chiller for your exact tub on OmniSoak

    Is a chiller sized by litres or by cooling power?

    9×
    asked
    Asked by customers
    From 9 real customer enquiries across calls, video calls and emails.

    By cooling power — kilowatts or BTU/hr. Listings that quote “suitable up to X litres” or a horsepower figure have quietly assumed a target temperature, an ambient and a pull-down time, so the same unit “handles” very different volumes once those change. OmniSoak gives you the cooling power as the primary spec, and also shows the water volume to chill so you can cross-check a chiller’s litre rating — just match it at a similar target temperature.

    Size the chiller for your exact tub on OmniSoak

    How much headroom should a cold-plunge chiller have?

    6×
    asked
    Asked by customers
    From 6 real customer enquiries across calls, video calls and emails.

    Enough to recover between uses and cope with a warm day — the industry norm is a 20–50% margin over the calculated load — but no more. A grossly oversized chiller short-cycles its compressor, which wastes energy and shortens its life, so bigger is not better. OmniSoak builds a sensible margin band into its recommendation rather than leaving you to guess a percentage.

    Size the chiller for your exact tub on OmniSoak

    Does insulation change the chiller I need?

    11×
    asked
    Asked by customers
    From 11 real customer enquiries across calls, video calls and emails.

    Yes — significantly. Most of a chiller’s day-to-day work is holding temperature against heat creeping in, and that load is set by insulation and the open water surface (which alone can be up to ~40% of the heat gain). Our 13-layer insulated build cuts the hold load so a smaller, cheaper-to-run chiller keeps the water cold, and an insulated cover cuts it further. Toggle “Insulated” in the OmniSoak panel to see the difference.

    Size the chiller for your exact tub on OmniSoak

    Do I need a domestic or a commercial chiller?

    8×
    asked
    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    It depends on the cooling power your setup calls for, so OmniSoak classifies the result for you — from a domestic, plug-in single-phase unit, through a prosumer / light-commercial chiller on a dedicated circuit, up to a commercial, often three-phase system. Faster pull-down, an outdoor location and back-to-back commercial use all push the spec upward; a well-insulated indoor plunge with an overnight pull-down keeps it down.

    Size the chiller for your exact tub on OmniSoak

    OmniSoak — Heated, Recirculating Systems

    What size heater do I need to keep the water warm?

    16×
    asked
    Asked by customers
    From 16 real customer enquiries across calls, video calls and emails.

    Like the chiller, it’s set by power, not litres — the energy to warm the water from its fill temperature up to your soak temperature in the time you choose, plus the continuous load to hold it against a cooler room. OmniSoak’s heater panel works both out from your tub and gives a recommended heater output in kW (and BTU/hr). A smaller seated tub held warm overnight sits around a domestic 3 kW level; a large plunge held warm needs a heat-pump-class system.

    Size the heater for your exact tub on OmniSoak

    Heat pump or electric element — which should I use?

    12×
    asked
    Asked by customers
    From 12 real customer enquiries across calls, video calls and emails.

    A heat pump is far cheaper to run: with a coefficient of performance (COP) of around 4–5 it delivers roughly four to five units of heat for every unit of electricity, so it draws about a quarter of the power of a direct element to do the same job — it just heats a little more slowly. A direct electric element is the simplest and cheapest to buy, draws the full kilowatts and costs more to run. OmniSoak shows both the heat output needed and the much lower electrical draw of a heat pump.

    Size the heater for your exact tub on OmniSoak

    What electrical supply does a recirculating heater need?

    7×
    asked
    Asked by customers
    From 7 real customer enquiries across calls, video calls and emails.

    Up to about 3 kW will run from a standard 13 amp socket; above that you’ll want a dedicated circuit, and larger or commercial loads of roughly 6–7 kW and up are usually wired three-phase. OmniSoak flags whether your result is a domestic, prosumer or commercial-class system so you can plan the supply early — always have the final connection made by a qualified electrician.

    Size the heater for your exact tub on OmniSoak

    Can the water stay heated and recirculating?

    9×
    asked
    Asked by customers
    From 9 real customer enquiries across calls, video calls and emails.

    Yes. With a recirculating heater — a heat pump or an in-line element — paired with filtration, the tub holds its temperature continuously, ready whenever you are. Running cost comes down to heat loss, so a well-insulated build and a cover make a real difference; OmniSoak lets you set the insulation and see how much it cuts the hold load.

    Size the heater for your exact tub on OmniSoak

    How long does it take to heat the tub up?

    8×
    asked
    Asked by customers
    From 8 real customer enquiries across calls, video calls and emails.

    That depends on the volume, how far you’re raising the temperature and the heater’s power. OmniSoak lets you choose a fast, standard or overnight heat-up and shows the power each needs — a quick heat-up calls for a much larger heater, while an overnight warm-up lets a smaller, efficient heat pump do the work. Insulation shortens the time and lowers the cost either way.

    Size the heater for your exact tub on OmniSoak

    Omnitub Damage, Faults & Replacement Parts

    What should I do if my waste kit seems to be missing from my delivery?

    Every Omnitub waste and overflow is supplied complete as part of your order, so it's rare for anything to be missing — but if a part isn't in your delivery, get in touch straight away by WhatsApp, phone (+44 1934 751200) or email with your order number. We'll get the replacement out to you as quickly as possible so you're not held up.

    What should I do if my Omnitub arrives damaged?

    10×
    asked
    Asked by customers
    From 10 real customer enquiries across calls, video calls and emails.

    In the rare event your Omnitub arrives with any damage, please get in touch as soon as possible — WhatsApp, phone or email. The quickest way for us to put it right is a few photos and a short video showing the damage, plus your order number. Please don't fit a tub you think is damaged — let us sort it first, and we'll take care of the next steps for you straight away.

    Can I get a replacement part if something's broken, worn or missing?

    Yes. If a part is ever broken, worn or missing — a waste, an overflow cover, a feet bracket, a washer — just send a photo and your order number by WhatsApp or email, and we'll get the correct replacement out to you as quickly as possible. Our waste holes are cut to standard bathtub sizes, so the fittings are standard too — replacements are easy to come by, and while we're always happy to supply the right part, you can pick up a standard equivalent yourself if that's quicker for you.

    I think there's a fault or defect with my bath — how do I report it?

    7×
    asked
    Asked by customers
    From 7 real customer enquiries across calls, video calls and emails.

    If you think there's a fault or defect — including anything in the surface finish — send us a few clear photos (holding a torch or phone light across the surface helps it show up) along with your order number, by WhatsApp or email. We'll assess it and, if it's a genuine fault, put it right — whether that's the correct replacement part or, where needed, a full replacement tub with the original collected, all backed by our 30-year guarantee.

    Provenance

    Verified Made in Britain

    Never imported. Every Omnitub is hand-built in Somerset by our own craftsmen — from the Omnigel layup to the final coat. No outsourced moulds, no badge-engineering, no shortcuts.

    • Handmade in Somerset Every tub layered, finished and shipped from Unit 5 Batch Business Park, Lympsham — never outsourced.
    • Never imported No re-badged moulds, no white-labelled product. Every Omnitub starts and ends its journey on British soil.
    • 30-year warranty Backed by the longest manufacturer warranty in the deep-soaking bath category — only possible because we build it ourselves.
    View Certificate of Manufacture
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