Frequently Asked Questions

The internal soaking depth of an Omnitub non seated tub is up to 600mm.

The internal soaking depth of an Omnitub seated tub is up to 1000mm.

All non seated Omnitub's are shipped with an included feet kit.

No.

For your new deep bath to be able to fit through your door, the door width must be a minimum of 630mm. To fit the deep bath through the doorway, you should turn it on its side so that the 625mm height of the deep bath acts as the temporary width. If your doorway is not 630mm in width, then you should consult with your installer.

A standard internal door in the UK is between 720mm and 750mm.

No, a step is not required in order for you to be able to get into your deep bath. Although some customers opt to having a step made, this has been done by design and is not required.

Every Omnitub is handmade in Somerset using a triple lay application gel coat and reinforced with fibreglass bonded with resin and an additional baseboard under the Omnitub for extra stability and support. The base board also ensures that you could drill into the base should you need too.

No, only the waste hole is predrilled. You can find the document on how to drill the overflow here.

The deep bath does not come with an overflow kit. We recommend that all customers purchase one of our overflow products from the bundle because then you can have peace of mind that the kit you purchase will fit the deep bath. Whilst we recommend to purchase one of our overflow products, it is not essential and you can use a different piece.

Yes, you can. Whilst we do provide overflow kits for you to purchase, you are more than welcome to source your own kit. However, this is up to you and your installer to ensure that it fits the required length from the overflow location to the waste hole location.

This is no longer a service we can offer but it is very easy to drill an overflow into an Omnitub.

The overflow hole size will be a variable depending on your desired kit used. You should read the overflow kits manufacturers recommendation on the recommended hole size to drill.

All Omnitub deep baths come with a waste hole pre-drilled into the carcass.

The waste hole position can not be moved. All waste hole positions will be shown in your desired deep baths technical specification files (which can be located on the product page).

The size of the waste hole is 52mm⌀ (52mm in diameter).

You can select your delivery date on the checkout on our website.

Delivery is Monday - Friday and a dedicated day can be chosen.

AM and PM deliveries are also available for the dedicated delivery day service.

Please note, this service is only available to UK customers. Worldwide customers delivery time is listed on the checkout.

All orders are dispatched as curb-side deliveries. Customers are responsible for moving their order from the curb to their premises. While the delivery courier is not obligated to assist, they might help if asked. They reserve the right to decline.

If a customer refuses an order upon delivery or fails to accept it, a re-delivery fee will be charged. Omnitub Ltd is not liable for failed delivery attempts or customer refusals.

Within the UK Mainland, we offer two slots: AM or PM.

AM should be selected to receive your order between 8:00am - 12:00pm.

PM should be slected to recieve your order between 12:00pm - 6:00pm.

We can ship a tub anywhere in the World with only a few exceptions.