The installation process for an Omnitub Solo Ultra has never been easier, with simple fixing solutions to bolt together each frame for a seamless installation process.
The purpose of the Omnitub Solo Ultra Half Frame and Frame is to remove the requirement to build a frame around your Omnitub Solo Ultra to place your tiles/slats/finish. The predrilled pilot holes make it a seamless process to place your finish over the frame saving you up to half a day in building a frame for your Omnitub Solo Ultra.
The Omnitub Solo Ultra Solid Steel Bathtub Frame provides your plumber/joiner with easy frame solutions that eliminates un necessary time and effort into making wooden Frames.
Save money and time with our Solid Steel Bath Frame and get your Omnitub Solo Ultra installed quicker than ever before.
Hand crafted in Somerset in the United Kingdom, each Solid Steel Bathtub Frame is produced to the highest standards, only leaving Omnitub after passing out 30 point check and verification process.
Delivered with pre-drilled feet and pilot holes and all necessary fittings to assemble your Steel Bathtub Frame.
FREE UK DELIVERY
The Metal frame must not be placed on a 75mm edge with an overflow hole. We recommend that if you have any questions or queries regarding moving an overflow hole to contact Omnitub either by emailing info@omnitub.co.uk or alternatively call 01934 751 200.
Please do not rest the full weight of the tub on the frame and use the fixed feet and adjustable legs to take the weight of the Omnitub Solo Ultra.
The Metal Frame’s purpose is to provide a means of making panelling and tiling easier.
How To Buy Videos
First time buying an Omnitub? It's OK... We got you...
Videos
We'll keep building this out to help as many people as possible but for now take a look at the videos below and see if it answers your questions you have.
Let us know if you think we're missing any kind of video as we're planning our next round of these soon.
Subscribe to our YouTube channel and turn notifications on to make sure you catch the next ones as soon as they're published :-)
Request A Callback / Book A Viewing
If you'd like any help in placing your order then you can use the calendar below to book in a callback and we can answer any questions you have.
Alternatively, you can use the live chat at the bottom of this website or reach out to us on WhatsApp.
If you would like to visit us in Somerset then please use the calendar below to book in for a viewing.
Our address for viewings is; Unit 3 Commerce Way, Walrow Industrial Estate, Highrbidge, Somerset, TA9 4AG.
You can also hit this link to get directions on Google Maps.
Viewings are available Monday to Friday from 09:00 - 20:30.
SHOP NOW, PAY LATER WITH KLARNA
We’ve partnered with Klarna to give you a better shopping experience.
0% Finance up to £4000.00
We offer 0% with Klarna over 6 months or 12 months and also offer interest bearing finance up to 36 months.
We can either build your orders over the phone and send you a link to transact or you can do it all on our website by choosing Klarna at checkout on the payment page.
We can not do your application for you and can not offer finance over £4000.00
We can take part payment then the rest on Klarna over orders of £2500.00. If your Klarna application is unsuccessful and you can't proceed we simply return the money paid to us.
It’s smoooth and simple
When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase.
Pay in 30 days
Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees. No impact to your credit score.
Financing
Apply for monthly financing during checkout. It’s a simple, 2-step application process with an instant decision. When approved, you can manage your payments and get payment reminders in the Klarna app.
This credit option allows you to spread your cost over time. With an instant credit decision, you can complete the purchase with up-front terms and conditions. Automatic payments will be made each month by direct debit and you can also pay off the full amount anytime.
Pay in 3 instalments
Split your purchase into three equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed by the merchant and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. No interest or fees. No impact to your credit score.
How to shop with Klarna
Add item(s) to your cart and head to the checkout.
Select Klarna at the checkout to pay as you like for your purchase.
Manage your orders and payments in the Klarna app.
The best way to shop.
See all of your purchases in one place, pay any open balances, explore unique content and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.
Safe and secure.
Klarna has strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorized purchases.
Frequently Asked Questions
Don’t see your question here? Visit our FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.
Don’t see your question here? Visit our FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.
What happens if I make a return?
If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. Follow the retailer's return instructions and make sure to keep the tracking number of your return. Log into your Klarna account and select “Report a return” so that your statement is paused. As soon as the retailer has registered your return, we will send an adjusted invoice.
There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damage, broken or faulty. Follow the retailers dispute instructions and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute with the retailer. As soon as the retailer has registered your cancellation or your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.
What happens if I don’t pay for my Pay in 30 days order?
Your payment is due 30 days after the item is shipped. Klarna will alert your before payment is due to help remind you to pay on time. You will not be charged fees or interest for late and/or missed repayment(s). Your credit score will not be impacted by using Klarna’s ‘Pay in 30 days’ product even if you have failed to pay on time. If you fail to make a payment you will be in default, and may be unable to use the service in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.
What happens if I don’t pay for my Pay in 3 instalments order?
Klarna will automatically attempt to collect your second instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail, Klarna will add the failed amount to your final instalment. Klarna will automatically attempt to collect your final instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail Klarna will issue you with a statement for the full outstanding order amount which will become payable 15 days later. You will not be charged fees or interest for late and/or missed repayment(s). Your credit score will not be impacted by using Klarna’s ‘Pay in 30 days’ or ‘Pay in 3 instalments’ product even if you have failed to pay on time. If you fail to make a payment you will be in default, and may be unable to use the service in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.
About Klarna
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience.
Klarna has 3,500 employees across 17 countries, and is the pioneer in pay later options, trusted by 90 million shoppers with 250,000 merchants working with us worldwide.
https://www.klarna.com/uk/about-us/
Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.
Klarna Bank AB (publ) is the lender and we act only as the introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply.
Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Please note that Pay in 30 days and Pay in 3 instalments are not regulated by the FCA.
Dedicated WhatsApp For Shipping Queries
Latest Update: 22/02/2020
Existing Orders
Touch Here to Message our dedicated Shipping Queries WhatsApp
Alternatively please email shipping@omnitub.co.uk
We have a dedicated member of staff now which is working Omnitub Delivery between the following hours;
Monday - Friday - 0900 - 1800
Weekends - OFF
Omnitub Shipping is not currently available on the phone. For all shipping enquiries for existing orders please either use the Whatsapp or the email.
New Orders
For New shipping enquries for orders yet to be placed, please contact us on our regular channels.
26th January 2021 Delivery Update
We're delighted to have been able to open up our delivery to Europe once again after the disasterous start to the year with having to close all NON UK Mainland orders off.
We really didn't want too. But there genuinely wasn't the systems in place to ship outside of the UK from 1st January, we know.... The UK Government only had 2-3 years to put something in place so they must've been really up against it....
Anyway, we're back open to orders outside of the UK and if you're ordering from outside of the UK you should see our prices without VAT. This is because before your order is able to be delivered to you, you'll have to pay tax on your order to your local customs authority. They'll give you a call or send you an email to take payment.
All orders outside of the UK will be sent through our shipping partner, Davies Turner and you'll be sent a tracking number upon successful dispatch of your order. Currently orders outside of the UK mainland are being dispatched within 48 hours and can take anywhere from 7-21 days to land with you depending on load at the boarders or within your tax authority.
The cost to ship Omnitub's outside of the UK is £300. This cost does not include VAT.
We currently have no rate table given to us so is a price on application for each order. Regardless of what the cost is to us (it's often higher than £300) you will not be charged any more for delivery.
If we manage to get rate tables set from our partner then we will be able to itemise costs per country immediately.
For now, this is the best we can do and we appreciate that £300 is quite frankly a high price but that's the current rate to ship a pallet out of the UK to pretty much anywhere in Europe.
You're more than welcome to arrange your own shipping if you would like.
This is active from 26/01/2021.
European Country List
- Austria
- Belarus
- Belgium
- Bosnia & Herzegovina
- Bulgaria
- Croatia
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Guernsey
- Hungary
- Ireland
- Isle of Man
- Italy
- Latvia
- Lithuania
- Luxembourg
- Netherlands
- North Macedonia
- Norway
- Poland
- Portugal
- Romania
- Serbia
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Turkey
- Åland Islands
- Albania
- Andorra
- Armenia
- Bouvet Island
- Cyprus
- Faroe Islands
- Georgia
- Gibraltar
- Greenland
- Guadeloupe
- Iceland
- Jersey
- Kosovo
- Liechtenstein
- Malta
- Mayotte
- Moldova
- Monaco
- Montenegro
- Réunion
- San Marino
- Svalbard & Jan Mayen
- Ukraine
- Vatican City
Northern Ireland
BACK OPEN!!!
We can now ship to Northern Ireland!!
You don't need a code or an ID to receive items from Omnitub to your home address in Northern Ireland and we can now process orders to Northern Ireland.
The cost is £150 and takes around 10 days for non jet system order and around 40 days for jet system orders.
We're so thrilled to be able to ship to you again!
Sea Freight to the United States
We can deliver from Omnitub to any of the below sea freight locations in the United States
- Atlanta
- Baltimore
- Boston
- Charleston
- Chicago
- Cleveland
- Columbus
- Dallas
- Detroit
- Jacksonville
- Kansas City
- Laredo
- Las Vegas
- Los Angeles
- Louisville
- Memphis
- Miami
- Milwaukee
- Minneapolis
- New Orleans
- New York
- Norfolk
- Philadelphia
- Pheonix
- Pittsburgh
- Portland
- San Antonio
- San Francisco
- Savannah
- Seattle
- St Louis
- Washington DC
- We are unable to ship to any other ports at this time.
- The cost of sea freight cost £450 (about $615)
- It takes around 40 days from order to delivery to your chosen port for non jet system orders.
- We will not charge you taxes on your order and instead you will have to pay the IRS for your state before being able to take your order from your chosen port.
- Most orders to the US are handelled by a chosen broker of our customer.
- We can not ship door to door at this time.
- Air frieght is around 2-3 time more expensive than sea freight.
- You are more than welcome to arrange your own shipping. We will help you any way we can.
Unaffected UK Deliveries
We are still able to deliver to the UK mainland and have recently invested in our own delivery vehicle to be able to provide you with the very best service from ordering to delivery.
If you would like to speak with us about how we're delivering safely throughout the pandemic and beyond, please call us on 01934 751 200 or add us on WhatsApp.
Days To Deliver
Please see below the current live delivery times so you know when you could choose your Omnitub Delivery;
Please note, our order cut off time is 2pm.
Any orders placed after this time are classed from the following day in terms of delivery days. This is because due to COVID-19 we changed our manufacturing hours to 6am - 2pm Monday - Friday, alowing us to do viewings from 2pm in order to eliminate the number of people within the building.
Order Monday - Delivery from Friday
Order Tuesday - Delivery from following Monday
Order Wednesday - Delivery from following Tuesday
Order Thursday - Delivery from following Wednesday
Order Friday - Delivery from follwing Thursday
Order Saturday - Delivery from following Thursday
Order Sunday - Delivery from following Thursday
The above are examples for how we deliver in the UK Mainland.
Please note our working days are classed as Monday - Friday.
Please enter your preferred delivery date in the notes section of the cart page https://www.omnitub.co.uk/cart or you can place your order over the phone by calling us on 01934 751 200.
Curb-Side Delivery
All delivery is curb-side only due to the safety procedures impacted from the COVID 19 Pandemic until further notice.
We’re able to ship orders to anywhere in the World and are currently in the process of adding each country to this page and within the checkout process.
Choose Your Delivery Date
At the cart page, please enter the date you would like your Omnitub to be delivered.
If you would like to discuss a particular delivery date with us then please either place your order on our website and then reach out or give us a call and we can assist you with placing your order over the telephone.
Delivery Tracking
Please visit the following link to track the delivery of your Omnitub;
www.tpnconnect.com/Tracking
Please enter your consignment number and delivery postcode to view the most up to date information about your order.
We can not give estimates on timing of delivery and to ensure you choose the right delivery method whilst checking out.
UK Mainland
Dedicated Day Shipping - Use the notes section to let us know the date you’d like your Omnitub delivered based on the below information;
Non Jet System / Whirlpool Orders
4 Working Days or later (we can hold your order until you would like it delivered)
Monday - Friday - 9am - 5pm Delivery Slot - FREE DELIVERY
Jet System / Whirlpool Orders
20 Working Days or later (we can hold your order until you would like it delivered)
Monday - Friday - 9am - 5pm Delivery Slot - FREE DELIVERY
We're also able to speak over WhatsApp. Simply add 01934 751 200 to your address book and start a new conversation on WhatsApp and it will reach us.
Policy Effective from 27/04/2021 | All orders that are placed on or after this date fall under this new returns policy.
Returns are valid for 30 calendar days from the day of your delivery. If 30 calendar days have gone by since your delivery we can not offer you a refund or exchange.All items purchased from www.omnitub.co.uk must be unused and returned in the original packaging in order to qualify for a refund.
Returning of an Omnitub Deep Soaking Bath
Omnitub Deep Soaking Baths which have been trimmed, an overflow in the non standard position, drilled tap holes or shower hoses can not be returned for a refund under any circumstances.
Omnitub Deep Soaking Baths without any modifications which have been delivered directly by Omnitub Ltd can be returned and have a £300 Collection and Restocking fee which will be deducted from your refunded amount.
Omnitub Deep Soaking Baths delivered by a pallet network are your own responsibility and cost to arrange and return to Omnitub Ltd. There is a £200 restocking fee which will be deducted from your refunded amount.
Our return address for All Omnitub product returns is;
Omnitub Ltd
Unit 3 Commerce Way
Walrow Industrial Estate
Highbridge
Somerset
TA9 4AG
We accept returns Monday - Friday between 0800 and 1800. We are not open on bank holiday and weekends for returns.
Only returns sent to this address will be refunded and restocked. Returns sent to manufacturing will not be refunded.
Returning of an Omnitub Panel / Frame / Waste Item
Panels are returnable but not if they have been cut to size and have a £150 restocking fee which will be deducted from your refunded amount.
Frames are returnable and carry a £100 restocking fee which will be deducted from your refunded amount.
Wastes are returnable if they are unused and in the original packaging. If the item is not in the original packaging we will accept the return but will not refund any amount. Wastes that are in the original packaging and unused will be returnable but will carry a £50 restocking fee which will be deducted from the returned amount.
Returns are your own responsibility and cost to arrange and return to Omnitub Ltd. There is a £150 restocking fee for a panel, a £100 restocking fee for a frame which will be deducted from your refunded amount and a £50 restocking fee for a waste item.
Our return address for All Omnitub product returns is;
Omnitub Ltd
Unit 3 Commerce Way
Walrow Industrial Estate
Highbridge
Somerset
TA9 4AG
We accept returns Monday - Friday between 0800 and 1800. We are not open on bank holiday and weekends for returns.
Only returns sent to this address will be refunded and restocked. Returns sent to manufacturing will not be refunded.
Refunds
Once your return is received and inspected we will update the support ticket to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days from the point of return.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item please fill out the form below and a member of our team will come back to you on email to ensure the process is as smooth as possible.
Contact Us
To initiate your return, please fill out the form below. We do not take return requests through any of channel including phone.
Omnitub Ltd Returns Policy
Policy Effective from 27/04/2021 | All orders that are placed on or after this date fall under this new returns policy.