Dedicated WhatsApp For Shipping Queries
Latest Update: 22/02/2020
Touch Here to Message our dedicated Shipping Queries WhatsApp
Alternatively please email email@example.com
We have a dedicated member of staff now which is working Omnitub Delivery between the following hours;
Monday - Friday - 0900 - 1800
Weekends - OFF
Omnitub Shipping is not currently available on the phone. For all shipping enquiries for existing orders please either use the Whatsapp or the email.
For New shipping enquries for orders yet to be placed, please contact us on our regular channels.
26th January 2021 Delivery Update
We're delighted to have been able to open up our delivery to Europe once again after the disasterous start to the year with having to close all NON UK Mainland orders off.
We really didn't want too. But there genuinely wasn't the systems in place to ship outside of the UK from 1st January, we know.... The UK Government only had 2-3 years to put something in place so they must've been really up against it....
Anyway, we're back open to orders outside of the UK and if you're ordering from outside of the UK you should see our prices without VAT. This is because before your order is able to be delivered to you, you'll have to pay tax on your order to your local customs authority. They'll give you a call or send you an email to take payment.
All orders outside of the UK will be sent through our shipping partner, Davies Turner and you'll be sent a tracking number upon successful dispatch of your order. Currently orders outside of the UK mainland are being dispatched within 48 hours and can take anywhere from 7-21 days to land with you depending on load at the boarders or within your tax authority.
The cost to ship Omnitub's outside of the UK is £300. This cost does not include VAT.
We currently have no rate table given to us so is a price on application for each order. Regardless of what the cost is to us (it's often higher than £300) you will not be charged any more for delivery.
If we manage to get rate tables set from our partner then we will be able to itemise costs per country immediately.
For now, this is the best we can do and we appreciate that £300 is quite frankly a high price but that's the current rate to ship a pallet out of the UK to pretty much anywhere in Europe.
You're more than welcome to arrange your own shipping if you would like.
This is active from 26/01/2021.
European Country List
- Bosnia & Herzegovina
- Isle of Man
- North Macedonia
- Åland Islands
- Bouvet Island
- Faroe Islands
- San Marino
- Svalbard & Jan Mayen
- Vatican City
We can now ship to Northern Ireland!!
You don't need a code or an ID to receive items from Omnitub to your home address in Northern Ireland and we can now process orders to Northern Ireland.
The cost is £150 and takes around 10 days for non jet system order and around 40 days for jet system orders.
We're so thrilled to be able to ship to you again!
Sea Freight to the United States
We can deliver from Omnitub to any of the below sea freight locations in the United States
- Kansas City
- Las Vegas
- Los Angeles
- New Orleans
- New York
- San Antonio
- San Francisco
- St Louis
- Washington DC
- We are unable to ship to any other ports at this time.
- The cost of sea freight cost £450 (about $615)
- It takes around 40 days from order to delivery to your chosen port for non jet system orders.
- We will not charge you taxes on your order and instead you will have to pay the IRS for your state before being able to take your order from your chosen port.
- Most orders to the US are handelled by a chosen broker of our customer.
- We can not ship door to door at this time.
- Air frieght is around 2-3 time more expensive than sea freight.
- You are more than welcome to arrange your own shipping. We will help you any way we can.
Unaffected UK Deliveries
We are still able to deliver to the UK mainland and have recently invested in our own delivery vehicle to be able to provide you with the very best service from ordering to delivery.
Days To Deliver
Please see below the current live delivery times so you know when you could choose your Omnitub Delivery;
Please note, our order cut off time is 2pm.
Any orders placed after this time are classed from the following day in terms of delivery days. This is because due to COVID-19 we changed our manufacturing hours to 6am - 2pm Monday - Friday, alowing us to do viewings from 2pm in order to eliminate the number of people within the building.
Order Monday - Delivery from Friday
Order Tuesday - Delivery from following Monday
Order Wednesday - Delivery from following Tuesday
Order Thursday - Delivery from following Wednesday
Order Friday - Delivery from follwing Thursday
Order Saturday - Delivery from following Thursday
Order Sunday - Delivery from following Thursday
The above are examples for how we deliver in the UK Mainland.
Please note our working days are classed as Monday - Friday.
All delivery is curb-side only due to the safety procedures impacted from the COVID 19 Pandemic until further notice.
We’re able to ship orders to anywhere in the World and are currently in the process of adding each country to this page and within the checkout process.
Choose Your Delivery Date
At the cart page, please enter the date you would like your Omnitub to be delivered.
If you would like to discuss a particular delivery date with us then please either place your order on our website and then reach out or give us a call and we can assist you with placing your order over the telephone.
Please visit the following link to track the delivery of your Omnitub;
Please enter your consignment number and delivery postcode to view the most up to date information about your order.
We can not give estimates on timing of delivery and to ensure you choose the right delivery method whilst checking out.
Dedicated Day Shipping - Use the notes section to let us know the date you’d like your Omnitub delivered based on the below information;
Non Jet System / Whirlpool Orders
4 Working Days or later (we can hold your order until you would like it delivered)
Monday - Friday - 9am - 5pm Delivery Slot - FREE DELIVERY
Jet System / Whirlpool Orders
20 Working Days or later (we can hold your order until you would like it delivered)
Monday - Friday - 9am - 5pm Delivery Slot - FREE DELIVERY
We're also able to speak over WhatsApp. Simply add 01934 751 200 to your address book and start a new conversation on WhatsApp and it will reach us.
Late or Missing Refunds